Dedicated Advanced Service Technician

RaceTrac Company Overview

Job Description:

The Dedicated Advanced Service Technician is responsible for the continued maintenance and repair of the RaceTrac Travel Center and/or EDO stores they are designated. This individual assesses, develops protocol, and is responsible for the maintenance and appearance to ensure the operability of their store at all times.

What You'll Do:

• Resolves maintenance and services issues at the RaceTrac Travel Center to ensure full operability 24/7, ultimately increases the profitability of the company.
• Treatment of stained areas with chemical degreaser and completely pressure washes sections of the store each day.
• Cleans rooms, hallways, restrooms, and all other work areas.
• Maintain all trash on site during their shift.
• Ensures each job is performed at a high level of skill and with optimal customer service.
• Serves as a knowledge expert in general maintenance functions including, but not limited to: HVACR, electrical, plumbing, carpentry, foodservice/beverage amenities, and petroleum dispensing systems.
• Accurately maintain equipment, tools, and inventory on site.
• Provides project support to cross-functional departments in various initiatives related to stores.
• Responds to additional ad hoc maintenance requests communicated from store personnel as needed.
• Maintains knowledge of local and state guidelines for facility services as necessary.
• Performs other work-related duties as assigned.
• Works with other ASTs to cross train in multiple trades.
• Has the ability to lift up to 50 pounds and to repeatedly bend, stand and reach while on the job.

What We're Looking For:

• General maintenance knowledge and repair procedures required.
• Ability to use common tools and office equipment required.
• Food and Beverage equipment repair knowledge preferred
• Fuel dispenser and pump repair knowledge preferred
• Technical School training in HVACR or electrical preferred
• Experience in a retail maintenance environment preferred
• Basic Microsoft office knowledge
• 4+ years work experience preferred

#RTFS

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities:

Clean, Safe, Fast & Full

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc).
• Stocks shelves and coolers
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.