Deli Account Manager

Charlie’s Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits, and onsite parking.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• $60,400K- $84,600K annually
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

The Deli Account Manager plays a key role in driving sales growth by serving as a trusted partner to grocery store deli accounts. This position is responsible for identifying new business opportunities, strengthening existing partnerships, and delivering exceptional customer service to ensure long-term success.

Essential Duties and Responsibilities:

• All employees are responsible for food safety and are expected to notify the appropriate manager, supervisor, or key personnel if they witness any compromise to food safety or food quality
• Provide sales and merchandising support to assigned retail customers
• Grow sales within an assigned book of business, pursue new business opportunities as directed by management
• Manage customer accounts including pricing, taking orders, issuing credits, resolving issues, and other responsibilities needed to maintain the customer relationship
• Evaluate overall customer satisfaction and report opportunities to management
• Build and maintain effective relationships with various department managers, store owners, and other employees
• Work closely with Retail and Merchandising teams to ensure customer satisfaction
• Maintain monthly calendar of activities and a flexible schedule to ensure customer needs are met
• Provide merchandising support and resets as needed

Peripheral Duties: 

• Miscellaneous duties as assigned by manager, including merchandising support, resets, demos, trade shows, etc.

• Two (2) years of merchandising, retail, or sales experience
• Deli, food production, or restaurant experience preferred
• Reliable transportation; must be able to travel to customer locations in personal or company vehicle
• Acceptable driving record and proof of insurance
• Proficient in Microsoft Office (Excel, Word, Power Point) / Microsoft Outlook
• Strong verbal and written communication skills
• Able to meet deadlines in a fast-paced environment
• Able to multi-task and stay organized
• Able to lift up to 50lbs

All your information will be kept confidential according to EEO guidelines.

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

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