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Deli Counter Clerk

Job Description - Deli Counter Clerk


Deli Counter Clerk

Department: Deli
Reports to: Assistant Deli Manager, Deli Manager, and Foodservice Director

Summary

Prepares and serves food at the deli counter including juices, sandwiches, and hot bar items while providing friendly customer service.

Responsibilities

  • Prepare juices, smoothies, sandwiches, and serve hot food.
  • Keep workstations clean, stocked, and organized.
  • Follow recipes and portioning guidelines.
  • Ensure proper food handling, rotation, and labeling.
  • Provide excellent service and respond to customer needs.

Qualifications

  • Prior experience in foodservice or deli preferred.
  • Customer service skills and attention to detail.
  • Ability to multitask and work efficiently.
  • Capable of lifting 30 lbs and standing for long periods.

Performance Expectations

  • Customer Service: No incidents of three stars or less in customer reviews.
  • Safety: Follow all safety policies and procedures.
  • Merchandising: Help the department achieve 95% or better in merchandising audits.
  • Profit: Help the store meet or beat profit budget.

Acknowledgment

I have read and understood the responsibilities and expectations outlined above. I understand that this job description may be updated as needed by management.
Employee Signature: ___________________________     Date: _____________
Manager or HR Director Signature: ___________________________     Date: _____________
 
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