DELI MANAGER

Description

Job Summary:

We are seeking an experienced and customer-focused Bakery/Deli Manager to lead and oversee the daily operations of our combined bakery and deli department. This role is responsible for managing staff, maintaining high product quality, ensuring food safety compliance, driving sales, and delivering excellent customer service. The ideal candidate is a strong leader with a passion for food, merchandising, and team development.

Key Responsibilities:

• Supervise and coordinate the day-to-day operations of the bakery and deli departments. 
• Hire, train, schedule, and evaluate department staff. 
• Monitor and ensure compliance with health and food safety regulations (e.g., proper food handling, sanitation, and labeling). 
• Maintain optimal inventory levels and conduct regular stock rotation and ordering. 
• Create appealing product displays and merchandising to maximize sales. 
• Develop and implement promotional and seasonal plans in coordination with store leadership. 
• Ensure consistent product quality, freshness, and presentation. 
• Monitor department budget, minimize waste, and control labor and supply costs. 
• Respond to customer inquiries, concerns, and feedback with professionalism and urgency. 
• Foster a positive team environment that emphasizes productivity, accountability, and customer satisfaction.

Perks

1) Employee Stock Ownership Plan (ESOP)

2) Competitive Pay

3) Flexible working hours

4) Low-cost health insurance for full time associates. 

5) Affordable health care for part time associates through the Church Health Center Memphis Plan

6) Scholarship opportunities through the Tennessee Grocer’s Education Foundation

7) Paid time off

8) Paid holidays

9) Membership opportunities with Southern Security Federal Credit Union

10) Associate Support Fund

Requirements

Requirements: 

• Knowledge of food safety regulations (e.g., ServSafe certification preferred).
   
• Strong leadership, communication, and organizational skills.
   
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
   
• Proficient in inventory management and basic computer applications (e.g., MS Office, POS systems).
   
• Physical ability to stand, lift, and perform repetitive tasks in a fast-paced environment.