Delinquency Specialist

Axis Property Holdings & Management is a fast-growing property management firm driven by a mission to provide exceptional living experiences and maximize the value provided to our residents and investors. As a locally rooted and resident-focused company, we take pride in our modern and efficient approach to property management.

We are seeking someone who is motivated, tenacious, and solution-oriented. This person understands and displays empathy and accountability. They do not take evictions lightly but are not afraid to be firm and maintain accountability. This role helps drive accountability, professionalism, and sustainability for AXIS.

Reports to the Revenue Manager.

Primary Responsibilities

• Collect all unreceived revenue
  
  
  
  • Communicate proactively and retroactively with all delinquent residents
  
  
  • Coordinate notices, late fees, and follow-up communication
  
  
  • Manage payment plans
  
  
  
  


• Facilitate timely legal action; including owning the eviction process ensuring legal compliance throughout

Secondary Responsibilities

• Flag irregularities and coordinate fixes with accounting and property management teams

Qualifications

• Interest in real estate, business, or property management


• Strong communication and interpersonal skills


• High attention to detail and organizational abilities


• A mindset focused on relationships, continuous improvement, and operational efficiency


• Agile mindset; Adaptable and comfortable with change, excited by growth


• Self-starter with the ability to manage time and priorities effectively


• Tech-savvy with proficiency in Microsoft Office; willingness to learn industry tools (i.e. AppFolio)


• Ability to display empathy and maintain accountability

Benefits

• Competitive compensation based on experience and performance bonus potential


• Opportunities for professional development and leadership growth


• A collaborative, mission-driven culture
  


• Flexible office hours designed to support a healthy work-life balance


• Career growth in a rapidly expanding real estate firm


• Paid time off and generous holiday breaks


• Comprehensive benefits including Vision, Dental, Life, and Disability insurance


• Employer real estate investment match eligibility after 12 months
  

Ready to Apply?

If you’re passionate about real estate and ready to make an impact, we want to hear from you!

We’re excited to connect with talented individuals who are ready to grow with AXIS.