Delivery & Install Technician

Hours: 8am, no set end time, just whenever your route is done for the day. 

Location: 5071 Miller Trunk Highway Hermantown, MN 55811

Position Overview

Under the direction of either the Warehouse Manager and/or Delivery Manager, the Delivery & Installation Technician I is responsible delivering and install product in a professional, courteous and safe manner that will leave a positive final impression with our customers. Additional duties will also include shipping and receiving of product.

Responsibilities

Shipping, Receiving, and Delivery:  

• Loading the delivery truck and verifying that the product loaded into the delivery truck is correct to ensure that the right product leaves the building.

• Deliver the product into customers home/facility in a safe and appropriate manner to avoid damage and injuries.

• Assembling the product correctly and efficiently to ensure the product is in safe working order when they leave the delivery site.

• Have and maintain a safe driving record and a DOT card to drive company vehicles.

• Maintain cooperative working relationships with all company employees, customers, owners and vendors.

• Deliver product to and remove product from state fairs, home & garden shows, model homes, and any other special events that arise.

• Understand and follow all safety policies.

• Regular inspection of the company vehicle to ensure that the vehicle is in satisfactory condition to be operated.

• Ensure timely invoicing of all deliveries and installations.

• Responsible for safekeeping and the ensuring of authorized use of fuel cards/company issued credit cards.

• Other projects as assigned

Maintain Work Practices: 

• Maintain work environment to 5S standards

• Punctual: begins work on time and returns from lunch and breaks on time

• All paperwork and database entries filled out completely and accurately

• Promote a positive team atmosphere with co-workers

Education:

• High school degree or equivalent required

Experience:

• 1 - 2 years of delivery and assembly experience with a strong customer service-oriented background preferred

Other Requirements:

• A valid driver’s license is required for local travel

• Position will be subjected to pre-employment and annual motor vehicle record (mvr) checks.  Must be able to successfully pass mvr checks to drive on behalf of the company.

• Must successfully complete DOT certification to drive on behalf of the company.

• Basic computer skills

Physical Demands:

• The ability to lift 50 lbs regularly, 100 lbs occasionally and 200+ lbs as a team lift or with material handling equipment, 

• Climb a ladder, grasp small objects, and have visual acuity for operating the mechanical tools of the trade. 

• Ability to regularly stand, walk, bend and reach.

Skills

Requirements:  

• Gain knowledge of inventory system, product acceptance criteria and product quality checklists

• Learn and incorporate the 5S program

Initiative:  

• Achieves high percent of task target dates

• Suggests, develops and improves current work processes

• Willing to assist others when his/her tasks are complete

• Able to work independently with little supervision

• Contributes ideas to improve current processes

• Welcomes challenges

Interpersonal:

• Ability to establish and maintain effective working relationships with diverse group of co-workers, customers and vendors

• Contributes to a positive working environment

Reasoning:  

• Can work with a diverse group of people to determine product needs

• Able to effectively solve problems

• Maintain flexibility and willingness to work in situations of flux and in a fast-paced environment

Organization:

• Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results

• Able to handle multiple projects and prioritize

Communication & Teamwork:

• Strong written and verbal communication skills 

• Keeps others informed

• Promptly resolves conflicts and misunderstandings

• Open to suggestions and feedback from others

• Accepts responsibility for his/her actions

• Work with others in a team environment

Quality of Work:

• Attention to detail

• Able to be consistently accurate

• Able to follow tasks to completion in a timely manner without sacrificing quality

 Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

• Health & Dental Insurance

• Company paid Life Insurance

• 401(k)

• Paid Time Off benefits

• Product discounts

• Wellness programs

EOE/M/W/Vet/Disability
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