Delivery Coordinator | Lexus Wilmington

Job Description

Join Our Team as a Delivery Coordinator at Lexus Wilmington!

At Lexus Wilmington, we don’t just hand over the keys — we deliver confidence, excitement, and an unforgettable experience. As our Delivery Coordinator, you’ll be the final touch in a customer’s journey to luxury ownership, ensuring every guest leaves fully confident in their new Lexus and thrilled about the road ahead.

Direct-to-consumerExperience Everything MileOne has to Offer:
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success-driven work environment
- State-of-the-art CRM, Inventory management & Internet resources

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Essential Duties:
- Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores
- Introduces customers to service and parts personnel, indicating shop location and hours of operation
- Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction
- Career Growth to Service Advisor or Sales Associate

Qualifications:
- Valid Driver’s License
- Must be at least 18 years old
- 2 years of Retail/Direct to consumer sales experience
- Bilingual skills is preferred
- Must be able to effectively communicate and demonstrate each feature of the vehicle
- Must be available to work nights, weekends
- Ability to explain technology to individuals who may/may not be technologically inclined
- Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

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