Delivery Dispatcher

Description

Overview
We are seeking a dedicated and detail-oriented Fuel Delivery Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating fuel deliveries to our customers, ensuring timely delivery of product, and maintaining effective communication across various departments. This position requires a strong understanding of the marketing area and the ability to utilize technology to optimize operations.

Duties to include, but not limited to:

DAILY 

• Prepare Fuel Delivery Driver Routes
• Upload and process mobile tablet batches
• Constant communication with drivers throughout day
• Answer phones and general customer service duties
• Maintain Degree Day information in back office system
• Review daily after-hours service and delivery requests and go over all with technicians and enter information into customer accounts on back office system, schedule any necessary follow-up deliveries.
• Email delivery tickets to various commercial accounts after deliveries are complete
• Process Energy Assistance delivery request, fax completed delivery information to Energy Assistance Offices as needed
• Consult with Branch Manager about pricing inquiries from customers
• Communicate each day's events with the dispatch team and coordinate vehicle repair with Branch Manager

WEEKLY

• Prepare weekly ticket batch for coming week
• Rebill deliveries that require adjustments

Requirements

• Proven experience in delivery, dispatch, or a similar role within the logistics industry.
• Familiarity with GIS and GPS systems is highly desirable.
• Strong understanding of fuel deliveriy operations and shipping/receiving processes.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with various stakeholders.
• Proficiency in using technology for fleet management and transportation tracking.
• Ability to type efficiently for data entry tasks related to shipment documentation.
• Strong problem-solving skills with a keen attention to detail.

If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatcher.