Delivery Driver

Description

Job Overview

The Delivery Driver is responsible for transporting customer orders safely, securely, and timely from one location to the next. This role plays a key part in ensuring excellent customer service. A successful Delivery Driver is especially mindful of traffic and road safety, timeliness of deliveries and serving as a front-facing representative of our company to our customers. 

Core Functions

• Customer Order Transport   
• Ensure correct orders are picked up and delivered on a timely basis, including emergency deliveries.  
• Provide and receive accurate paperwork for the orders when transporting orders then send to the appropriate person to file.  
• Take payments from Cash-On-Delivery customers when needed.  
• Interact with customers, obtain signatures for deliveries, and address any questions or concerns or direct the customer to the appropriate person.  
• Ensure product is safely secured throughout transport, and weight is within regulatory limits. 
• Communicate with dispatch and management to report delays, traffic issues or other relevant information.  
• Adjust routes as needed due to traffic, accidents, or construction for the most cost-efficient route.  
• Supports team members to ensure warehouse processes are followed efficiently and effectively.  
• Warehouse Support 
• Participates in the inventory auditing process.  
• Prepare orders by pulling from stock and packing for shipment, delivery, or walk-in customers daily.  
• Keep the facilities clean and organized.  
• Unload containers and trucks, unpack and examine incoming shipments, and properly organize skidded parts for shelf and bulk stock.  
• Receive and document accuracy of delivered parts  
• Sort and return items to racks according to the required sequence.   
• Safety and Compliance  
• Follows company and Department of Transportation (DOT) safety regulations, procedures, and policies. 
• Conduct pre-trip vehicle inspections before leaving the premises and report any maintenance or repair needs to management.  
• Execute compliance related tasks to ensure all transportation and fleet operations comply with federal, state, and local regulations, including the DOT, Occupational Safety and Health Administration (OSHA), and Federal Motor Carrier Safety Administration (FMCSA) standards.  
• Report information on transportation-related accidents or incidents to management. 
• Keeps facilities and trucks in order, clean, safe and in good condition.  
• Logs activities and ensures vehicles are in working order.  

Competencies and Qualifications

• High school diploma or equivalent.
• 3-5 years of experience preferred.
• Must have minimum 3 years of commercial driving experience.
• Must be 18 years of age or older to operate a CMV for intrastate commerce.
• Must be 21 years of age or older to operate a CMV for interstate commerce.
• Must be proficient in English.
• Must have a valid, unrestricted driver’s license.
• Must have a current motor vehicle record with no more than 3 traffic violations within 3 years.
• No serious or major violations (i.e., reckless driving, impaired driving, etc.) within 5 years.
• No at-fault accidents within the last 3 years.
• Valid CDL Class A driver’s license. 
• Valid DOT medical card.
• Hazmat training preferred.
• Knowledge of DOT, FMCSA, OSHA, and other transportation regulations. 
• Ability to operate a forklift.
• Excellent problem-solving skills. 
• Strong communication skills. 
• Ability to work independently for long periods of time.
• Demonstrates commitment, dependability and respect for others with regular attendance, punctuality, and adhere to agreed-upon schedule.
• Strong attention to detail.
• Excellent customer service skills.

Physical Requirements

• Prolonged periods of traveling in a vehicle and driving on the road.   

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