Delivery & Inventory Specialist

Category
Aftersales

Number of Openings
1

Location
Colma

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Non-Exempt

Description

JOB SUMMARY:

The VinFast Delivery & Inventory Specialist is responsible for ensuring VinFast vehicle inventory is tracked, maintained and in "ready" condition for delivery to customers. It is the Specialist's responsibility to ensure vehicles are in pristine condition, at the right place and at the right time for customers to take delivery.

RESPONSIBILITIES & KEY ACTIVITIES:
Maintain vehicle inventory in accordance with VinFast vehicle storage guidelines
Track movement of vehicle inventory on/off VinFast locations
Deliver vehicles to VinFast showrooms as needed
Ensure vehicle quality is maintained through washing and routine inspections
Perform vehicle movement entries within VinFast's Transportation Management System (TMS)
Manage the communication of vehicle inventory defects, repairs and priority to service department
Responsible for organizing and maintaining secure key management for vehicle inventory
Support the Inventory Manager in delivery center operations, task completion and ensuring superior customer service
Contribute ideas toward improving the VinFast delivery experience, as well as back-end processes and procedures
Keep up with industry trends and best practices.
Perform additional responsibilities as requested from the business

Position Requirements

MINIMUM REQUIREMENTS:
Experience in automotive retail, a plus
Automotive finance and lease, a plus
Excellent verbal and communication skills
Consistent record of customer service excellence
Proficient in Microsoft Office: Excel, Word, Teams and Outlook
Ability to work cross-functionally with sales, service, logistics, and admin teams
Dealer Management System experience, a plus
Ability to work across multiple systems
Strong organization and time management skills
Willingness to work on a flexible schedule, according to activity volume
A valid driver's license and an acceptable and safe driving record required

Open Date
6/18/2024

Req Number
AFT-24-00006

About the Organization
Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.

Starting at
$30/HR

Salary Range

EOE Statement
Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.

This position is currently accepting applications.
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