Delivery Specialist

Our company is seeking a reliable and detail-oriented Delivery Specialist to join our team. As a Delivery Specialist, you will be responsible for ensuring timely and accurate delivery of products to our customers. The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to providing exceptional customer service.

3 Weeks Vacation Per Year

Monthly Profit-Sharing Bonus

Medical Dental and Vision Insurance

Employee Discounts

Loyalty Rewards

Core Values:

We Serve Others –

We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers.

We Do What It Takes -
Continuous improvement is our mindset, and we believe that creativity and innovation is everyone’s responsibility. We find ways to say “Yes” by offering “win-win” options that benefit all employees, customers and business partners.

We Own It -
We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation.

Responsibilities:

• Strict adherence to our Company Core Values & Vision Statement expectations.
• Perform general store, vehicle and merchandise maintenance, merchandise delivery, merchandise return and service, and various marketing, sales and customer service functions. Perform product refurbishment, assembly, and minor repairs to maintain quality & functionality.
• Engage in additional sales opportunities during the delivery process to help drive additional revenue.
• Adhere to all Company safety protocols, procedures, and policies using proper tools and protective equipment.
• Operate all Company vehicles responsibly, complying with all traffic laws and safety regulations.
• Provide customer service, inside and outside of store, ensuring that all merchandise delivered is 100% operational and includes all parts & accessories. Assist in the set-up, merchandising, and cleaning of the showroom floor.
• Complete daily checklists and tasks to ensure compliance with all delivery, customer service, and inventory management systems and processes.
• Perform regular vehicle checklists ensuring all store vehicles are properly maintained, stocked with necessary tools and delivery accessories, and clean.
• Follow-up with customers by telephone, or in person or electronic means to determine reasons for service-related issues including repair related actions.
• Perform various administrative functions for customer sales & service activities.
• Confer and review daily assignments with the Store Manager or immediate supervisor.
• Perform other duties as assigned.

Hours:

Ability to work a standard 5-day, 40-hour work week on a consistent basis. Scheduled hours include Mondays through Saturdays from 9:00AM through 7:00PM. Individual schedules will vary based on business demands. Stores are closed on Sunday’s and employees will receive one additional day off per week.

• Education – High School Diploma or GED required.
• Experience – One (1) year of work experience in retail sales, delivery or customer service. Three (3) years of driving experience without incident.
• Training – Completion of New Hire Orientation, completion of all required internal training.
• Motor Vehicle Operation – The ability to safely operate a motor vehicle.
• Driver’s License – Possession and maintenance of a valid motor vehicle license with an acceptable driving record is a requirement for continued employment in this position.
• Special Requirements – Ability to work flexible hours including Saturdays. A pre-employment physical examination may be required to determine ability to meet physical demands of the job. The passing of a successful pre-employment drug test and background review may be required for this position. Blue Ocean has declared its stores to be a smoke-free and drug-free workplace. Random drug testing may be instituted.
• Lifting – The physical capacity to lift 50 lbs. individually safely or move approximately 375 lbs. with a dolly or the assistance of another person without sustaining a physical injury or damaging the merchandise.
• Data Entry – The ability to enter data in a computer.