Demand Coordinator

The Demand Coordinator plays a critical role in ensuring the right products are available at the right time to meet customer demand and support business growth. This role is responsible for managing the planning portfolio, overseeing inventory levels, maintaining accurate forecasts , and collaborating with cross-functional teams to optimize service levels while minimizing waste and obsolescence. In addition, the Demand Coordinator is responsible for planning the introduction of new SKUs and new distribution. This includes building and maintaining robust demand plans by analyzing baseline sales, promotional activities, and seasonal uplifts to produce a comprehensive and reliable forecast. A key focus of the role is to continuously evaluate and enhance current planning processes. By combining strong analytical skills with effective communication, the Demand Coordinator drives forecast accuracy, improves planning processes, and supports seamless execution across brands, customers, and supply chain partners. 

Demand Forecasting & Analysis
Create and maintain demand forecasts in SAP IBP for all brands (Biscoff, Annas, BEAR).
Analyze historical sales data, event impacts, promotions, seasonality, and new launches to refine forecasts.
Challenge and validate sales inputs, providing insights to improve forecast accuracy.
Monitor and track forecast-related KPIs, including accuracy, bias, and budget adherence.

Planning & Strategic Insights
Conduct strategic analyses to recommend parameter or master data adjustments.
Provide input on forecast adjustments based on customer-level or SKU-level trends.
Support the team by preparing reporting decks and dashboards for internal leadership and corporate stakeholders.
Lead improvement initiatives that increase forecast accuracy, service levels, and efficiency while reducing waste.

Systems, Tools & Projects
Leverage SAP IBP forecasting and dashboard capabilities to create ad-hoc analytical reports and tools.
Manage interactions between IBP and SAP by sourcing the correct plants, ensuring accuracy for replenishment coordinators.
Support system enhancement projects, such as implementing Statistical Forecasting or IBP Supply.

Experience:
Bachelor’s degree
Min 3 years of supply chain experience, at least 1 year in retail demand planning
You must identify with our Lotus Values (team spirit, open dialogue, passion)
Strong verbal and written communicator with good technical understanding of supply chain
Strong organizational and analytical skills
Able to handle multiple priorities
Experience working in ERP systems; Proficiency in Microsoft Excel, SAP is a plus
Detail oriented, flexible, team player, ability to work in fast pace, changing environment