Job Description - Dental Administrative Team Member
Benefits/Perks
Great Work Environment
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Dental Administrative member to join our team! As one of our patient care representatives, you will be working with a team of patient care representatives to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service, experience in (a) dental office (s), and a positive attitude.
Responsibilities
Handle checking in/out and rescheduling patients
Set a service standard and lead by example, providing exceptional customer service to all guests
Answer phones to schedule patients
Work closely with the rest of the team to provide the highest level of customer service
Coordinate with staff and the community to create partnerships and host events
Qualifications
Previous experience in a dental office desired
Previous customer service experience
Strong communication and interpersonal skills
Excellent customer service skills
Attention to detail
Dr. Jill Aldrich grew up in Plainfield, Indiana. She attended Franklin College where she met her husband, Donnie. After graduation, she attended Indiana University School of Dentistry where she received her Doctorate of Dental Surgery. She then went on to complete her residency in Pediatric Dentistry at Riley Children’s Hospital in Indianapolis receiving a Masters of Science in Dentistry degree. Dr. Aldrich worked as an associate in pediatric offices for 2 years before owning her personal practice. She is a member of multiple dental societies including the American Academy of Pediatric Dentistry, the American Dental Association, the Indiana Dental Association, and the Indiana Society of Pediatric Dentistry.
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