Dental Assistant

Company Core Purpose, Core Values

Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice’s purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. 

The practice has six core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.

 Job Overview 

The Dental Assistant reports directly to the Office Manager. The primary mission of the Dental Assistant is to provide exceptional patient care, facilitate patient understanding of proposed treatments, and deliver seamless chairside assistance to the dentist. By building strong patient relationships and optimizing clinical workflows, the Dental Assistant plays a vital role in increasing office efficiency and doctor production.

Key Performance Indicators

• Doctor production/Hygiene Production 
• Same day procedures 

Key Responsibilities

Patient Care & Education

• Patient Comfort: Welcome and seat patients while ensuring a comfortable, positive clinical experience.
• Intake & Vitals: Update comprehensive health histories and accurately capture patient vital signs.
• Treatment Education: Educate patients on dental procedures, post-op care, and oral health. 

Clinical & Chairside Support

• Procedure Prep: Fully prepare treatment rooms and clinical trays before the dentist enters.
• Chairside Assisting: Provide dynamic four-handed dentistry for a wide variety of dental procedures.
• Diagnostics & Labs: Take high-quality digital X-rays, capture impressions, and perform lab work.
• Expanded Functions: Perform allowed independent tasks (e.g., seating crowns, adjusting dentures, applying fluoride).

Facility & Materials Management

• Sanitation: Sterilize clinical instruments and strictly adhere to infection control protocols.
• Inventory Control: Monitor inventory levels, order clinical supplies, and stock treatment rooms.
• Maintenance: Perform routine preventative maintenance and upkeep on all dental equipment.

Key Competencies

• Patient Centricity: Strong customer focus, active listening skills, and a warm, likable demeanor.
• Clinical Excellence: Deep knowledge of dental procedures, materials, and clinical compliance.
• Operational Efficiency: High level of organization, planning, and sharp attention to detail.
• Team Synergy: Collaborative team player who communicates clearly with peers and providers.
• Adaptability: Resilient under pressure, resourceful, and capable of managing stress in a fast-paced environment.
• Professional Drive: Demonstrates high integrity, professional assertiveness, and genuine passion for dental health.