Dental Assistant (Pediatric Experience Preferred)

Every day, in ways both big and small, the Muslim Community and Health Center of Wisconsin is impacting lives for the better. MCHC is dedicated to providing patient care to all populations, but especially those who are underserved or underprivileged.

MCHC is seeking a skilled and compassionate Dental Assistant with pediatric dental experience to join our team. As an integral part of our Federally Qualified Health Center-Look Alike, you will assist dentists in providing high-quality oral healthcare to patients of all ages, with a focus on pediatric care. The ideal candidate is patient-focused, detail-oriented, and passionate about working with children in a diverse community setting.

Job Summary:

Key Responsibilities:

Patient Management 

• Greet patients when they sign in and monitor arrival time


• Set up treatment rooms for procedures


• Escort patients to treatment room


• Seat patients in treatment rooms


• Show care and concern, and help patients feel comfortable


• Obtain and review health histories according to office protocol


• Ensure patients are always attended


• Anticipate and assist dentist’s needs


• Perform expanded functions and other tasks as assigned by the dentist


• Mix dental materials


• Ensure patients’ questions are answered thoroughly before they leave


• Chart patients and record date, service rendered and any charges


• Escort patients from the treatment room


• Ensure proper treatment notes are recorded in patient’s chart


• Perform clinical procedures as practice act allows and as directed by dentist


• Give patient instruction and demonstrate when necessary


• Monitor patient flow


• Notify Treatment Coordinator if a patient should be called in the evening after a difficult appointment


• Treatment Room Management and Sterilization


• Keep dental units ready, stocked and clean


• Oversee cleanliness of the treatment room according to sterilization procedures


• Disinfect treatment rooms according to OSHA regulations


• Sterilize all instruments and handpieces according to OSHA regulations


• Keep trays, instruments and treatment room drawers organized


• Ensure that office sterilization procedures document is on display


• Promptly send out and monitor all dental laboratory cases


• Implement the preventative maintenance/cleaning schedule for dental equipment


• Maintain dental office emergency kits and nitrous and oxygen tanks


• Follow laboratory procedures according to office protocol


• Assist dentists with examinations, treatments, and procedures, ensuring a comfortable and positive experience for all patients, particularly children.


• Prepare treatment rooms by sterilizing instruments and ensuring all necessary materials are available.


• Take and develop dental radiographs (X-rays) as directed by the dentist.


• Educate patients and parents on proper oral hygiene, preventive care, and post-treatment instructions.


• Maintain accurate patient records and documentation in compliance with FQHC standards and HIPAA regulations.


• Provide chairside assistance during dental procedures, including behavior management techniques appropriate for children.


• Administer fluoride treatments and apply dental sealants as directed.


• Ensure infection control and sterilization protocols are strictly followed.


• Assist with scheduling, billing, and coordinating patient appointments as needed.


• Support outreach and community education efforts to promote pediatric dental health.

Records Management 

• Securely store and handle patient records in compliance with state and federal requirements, including
  the HIPAA privacy and security regulations


• Accurately file patient information


• Arrange patient charts and radiographs for next day’s appointments


• Track cases and referrals to and from other doctors


• Assist in the administration of the recall system
  

Inventory Management

• Monitor inventory and order dental office supplies as needed
  


• Ensure that treatment rooms are stocked at all times

Qualifications & Skills:

• High school diploma or equivalent required.


• Completion of an accredited Dental Assistant program preferred.


• Certified Dental Assistant (CDA) or state-specific dental assisting certification required (or ability to obtain within designated timeframe).


• Previous experience in pediatric dentistry strongly preferred.


• CPR and First Aid certification required.


• Strong communication skills with the ability to comfort and engage young patients.


• Bilingual proficiency is a plus.


• Familiarity with Epic Wisdom dental software and electronic health records (EHR) preferred.

Work Environment & Benefits:

• Dynamic and rewarding work environment serving patients of all ages, with a focus on pediatric care.


• Competitive salary and benefits, including medical, dental, and vision insurance as well as holiday pay.


• Supportive team culture focused on patient-centered care.

Schedule

• Monday - Thursday 8 AM to 4 PM

Join our team and make a difference in the lives of patients by providing exceptional dental care, with an emphasis on pediatric dentistry!