Logo-of-Dr.-Alexis-Phillips-Kids-Dentist-hiring-for-jobs-in-US-on-GrabJobs

Dental Front Desk Associate

salary Salary :

$23 - 25 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Dental Front Desk Associate

The Opportunity:
We’re seeking a full-time Front Desk Associate to join our collaborative, patient-focused team at Dr. Alexis Phillips Kid's Dentist.  Our ideal hire is self motivated, personable and focused on delivering an exceptional patient experience.


What We Offer:



  • Monday-Thursday schedule

  • $23-$25/hour, dependent of level of experience 

  • Paid Time off (after 1 year)

  • Holiday Pay (after 30 days)

  • Monthly Bonus Incentives (after 30 days)




Responsibilities:



  • End to end patient management as the face of our practice

  • Greet patients warmly and provide a welcoming atmosphere upon arrival.

  • Register new patients, collect necessary information, and update existing patient records accurately.

  • Schedule and confirm patient appointments using our practice management software.

  • Answer phone calls, respond to inquiries, and provide information about our dental services.

  • Provide Treatment Coordination backup as needed

  • Verify insurance coverage and assist patients in understanding their benefits.

  • Handle patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.

  • Maintain a tidy and organized front desk area, ensuring cleanliness and a professional appearance.

  • Assist with administrative tasks, such as filing, photocopying, and scanning documents.

  • Collaborate with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.

  • Follow HIPAA guidelines and maintain patient confidentiality at all times.

  • Provide excellent customer service and address patient concerns or complaints in a professional and compassionate manner.


Qualifications:



  • 3+ years of dental experience in front office operations, required

  • Positive and upbeat personality

  • Able to provide coverage at both Boise and Eagle offices

  • Reliable with minimal call outs 

  • Proficient in Open Dental software, preferred

  • Treatment Coordination experience, a plus

  • High school diploma or equivalent required; additional education in office administration or related field, a plus

  • Proven experience as a front desk receptionist or in a similar customer service role

  • Excellent verbal and written communication skills, with a professional and friendly phone etiquette

  • Strong organizational skills and attention to detail

  • Knowledge of dental terminology and procedures 

  • Ability to multitask and prioritize tasks in a fast-paced environment

  • Strong problem-solving skills and the ability to remain calm and composed under pressure

  • Proficiency in using standard office equipment, such as computers, printers, and fax machines




 


We are an equal opportunity employer EOE

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