Dental Front Desk Receptionist/ Insurance Specialist:

Front Desk Receptionist/ Insurance Specialist:
For A Dental Specialist Practice in Howard County, MD

Come Join our team!
This position is more than just a job; this is an opportunity to do what you LOVE. You will enjoy a fulfilling career and will play a vital role in changing the lives of our patients. We are ideally looking at 2 -3 years of experience in the dental field. Knowledge of scheduling, dental software and insurance plans.

We care about our employees and understand the hard work that involves providing the best care for our patients in our specialist office. Our ideal candidate will have excellent communication skills, be friendly and helpful to our staff and patients.

Together with our experienced staff and specialists you will be a part of delivering care to patients every year. You will be provided with the training needed to provide the support you need to do an exceptional job!

An overall expectation is to effectively and efficiently manage patient appointments while managing professional standards and ensuring that all interactions between doctor, staff and patients run as smoothly as possible.

You must have strong organization and management skills.
You must be able to work and manage high-paced days and maintain a positive and friendly attitude. Supporting the clinic in various operations within the practice.

Responsibilities will include:

• Field Inbound Communications: Answering phones and managing phone calls for efficient scheduling, reminding patients of their appointments, sending faxes, admin duties as needed and multitasking.
• Patient Check- In and Check-Out, ensuring the schedule is consistently booked.
• Discuss treatment plans with patients including offering financing options provided in office.
• Billing and Insurance Processing: Verifying insurance, preauthorization, ensuring claims and addressing denials, all are submitted in a timely manner according to insurance guidelines.
• Calculating copayments.
• Record management: Keep papers up to date in reference to the patients records. Follow HIPAA rules, particularly regarding data storage and updates, to ensure all information remains current and is stored safely. 
• Communication: The main job responsibility of a dental receptionist is to liaise with the dental patients directly and with the staff as well. This includes passing key information as far as treatments and appointments are concerned.
• Administrative Support: This includes correspondence, procurement of stationery and other working items, overall administrative support within the dental care team.
• Front Desk employee is responsible for managing the waiting area ensuring it is clean, organized and comfortable for the patients.

• 8-hour shift and in person
• Day shift
• Monday to Friday (Friday shorter day)

• Customer Service: At least 2 years (Preferred)
• Dental terminology: At least 2 years (Preferred)

If this sounds like what you are looking for as part of your continued growth, then we look forward to hearing from you!

Please share your resume at [email protected]