Dental Front Office Coordinator

We are looking for a Front Office Coordinator to join our team at Lacey Smiles! We’re committed to providing modern, conservative care to all our patients, while making them feel like they’re right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.
Location: Lacey, WA 98516
Compensation: $20-26/hour
Schedule: Monday 8-5, Tuesday 7-4, Wednesday 7-4, Thursday 8-5, Occasional Fridays 8-2

Job responsibilities/duties:

• Answering incoming calls promptly and professionally
• Scheduling patient appointments efficiently
• Verifying insurance coverage for patients
• Collecting and managing patient balances accurately
• Overseeing patient health information securely
• Validating treatment plans' accuracy based on insurance benefits
• Ensuring a seamless patient experience throughout their visit from check in to check out

• High School Diploma or equivalent
• Proficiency in dental patient management software such as Open Dental or Dentrix
• Previous experience working at the front desk of a dental office is preferred
• Familiarity with dental terminology is highly preferred
• Strong teamwork and communication skills
• Ability to multi-task
• Attention to detail
• Adaptability

Benefits: 

• Medical with company paid contribution
• Dental
• Vision
• Company paid Basic Life
• Ancillary benefits
  • Supplemental Life and AD&D Insurance
  • Critical Illness
  • Short-Term Disability
  • Long-Term Disability
  • Accident
• Competitive 401K – up to 4% match
• Competitive PTO
• Paid Holidays
• A fun, friendly, and collaborative culture – focus on a healthy work/life balance

About Lacey Smiles: 
A Human Approach - As a people-oriented practice, our main purpose is to serve our patients and do so in a timely, compassionate, and quality manner. We view you as part of our family and adapt each visit to your unique personality and comfort level.

Extensive Services - At our family dental practice, we cater to all ages. Our expert team provides innovative and quality services. Learn more about our services in family, cosmetic, and restorative dentistry. You can enjoy comprehensive, convenient dental care in a friendly and familiar place.

Our Modern Office - The setting for your exceptional dental experience is our state-of-the-art dental office. Learn more about our office that boasts a family-style atmosphere. In addition to our kind and friendly team, we offer a range of patient comforts from blankets and pillows to sedation dentistry.