Dental Insurance Coordinator

About Our Practice

Welcome to James W. Childress DDS, Inc.! Located in Davis, CA, our prestigious 2-doctor practice has been proudly voted the Best Dentist in Yolo County 25 years in a row. We operate as a premier Fee-For-Service (FFS) practice, supported by an incredible, full team dedicated to delivering top-tier cosmetic, family, and general dentistry.

We take great pride in our high-end, supportive, and comfortable office environment. If you want to work with an elite team that treats patients like family, we want to hear from you!

Position Overview

• 
  

  Position Title: Insurance Coordinator

  
  


• 
  

  Employment Category: Full-Time

  
  


• 
  

  Schedule: Monday – Friday, 8:00 AM – 5:00 PM

  
  


• 
  

  Pay Type: Hourly

  
  


• 
  

  Compensation Range: $23.00- $27.00 DOE

  
  


• 
  

  Incentive: Immediate Hire! ---

  
  

Benefits Package

Dr. Childress offers a robust, highly competitive benefits package for our full-time team members, including:

• 
  

  401(k) Retirement Plan

  
  


• 
  

  Comprehensive Health Care Coverage

  
  


• 
  

  Paid Time Off (PTO)

  
  


• 
  

  Paid Sick Time

  
  


• 
  

  Dental Care benefits

  
  

Job Responsibilities

As our Insurance Coordinator, you will own the end-to-end insurance process to ensure clear transparency for our patients and seamless revenue flow for our Fee-For-Service practice. Core duties include:

• 
  

  Insurance Verification: Pre-verifying out-of-network and FFS dental insurance benefits prior to patient appointments.

  
  


• 
  

  Claims Management: Submitting comprehensive dental insurance claims quickly and accurately; including digital X-rays, narrative attachments, and intra-oral images.

  
  


• 
  

  Accounts Receivable & Appeals: Monitoring outstanding insurance aging reports, tracking unpaid claims, and aggressively appealing denials.

  
  


• 
  

  Patient Financial Consulting: Explicitly detailing out-of-pocket costs and explaining out-of-network breakdowns to patients with clarity and empathy.

  
  


• 
  

  Front Office Support: Collaborating with the New Patient and Schedule Coordinators to maintain an efficient front desk workflow.

  
  

Required & Preferred Qualifications

Required:

• 
  

  Experience: Minimum 1–2 years of experience managing dental insurance processing, billing, or claims allocation.

  
  


• 
  

  Industry Knowledge: Deep understanding of dental codes (CDT codes), insurance terminology, and how out-of-network/FFS reimbursement operates.

  
  


• 
  

  Traits: Exceptional communication skills, strict attention to detail, and a warm, professional phone presence.

  
  

Preferred:

• 
  

  Software: Proficiency with dental practice management software (e.g., Dentrix, Dentech, or similar platforms).

  
  


• 
  

  Background: Previous experience handling high-volume claims in a boutique or private practice setting.

  
  

How to Apply

We are looking to fill this role immediately. Please submit your updated resume detailing your dental front-office or insurance tracking experience. We look forward to meeting the next elite addition to our team!