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Dental Lab Scheduling Coordinator (Entry-Level)

Job Description - Dental Lab Scheduling Coordinator (Entry-Level)

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Dental Lab Scheduling Coordinator opportunity at NDX Davis Dental Laboratory in Wyoming, MI. 


The regular hours for this position are from 9:00 AM to 5:30 PM, Monday through Friday, and subject to change from time to time. 


This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  


Primary Responsibilities and Essential Functions of the Position:



  • Read prescriptions and specifications received from dentist

  • Record and schedule work

  • Assist in opening and inspecting cases

  • Assist in packaging cases for shipment

  • Answer telephone, respond to inquiries and notify customers of delivery times, when necessary

  • All other duties as assigned


Skills and Abilities Preferred:



  • Knowledge of tooth anatomy

  • Knowledge of billing procedures


Minimum Education and Experience Required:



  • Required: Experience with keyboard and Windows-based programs

  • Preferred: Experience handling incoming calls

  • Preferred: High School Diploma or equivalent


Hazardous Materials or Equipment Used:



  • OptiCide (surface disinfectant)

  • Computer, copier, telephone


Physical Requirements:



  • Regularly required to sit, stand, walk, and/or reach

  • Perform repetitive motions

  • Read and interpret prescriptions and other required documentation

  • Ability to effectively communicate technical information

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