Dental Office Assistant Manager

Assistant Office Manager – Full-Time | Leland, NC
Riccobene Associates Family Dentistry

Are you looking for more than just a job?

Do you crave purpose, fulfillment, and a team that values joy just as much as productivity?

At Riccobene Associates Family Dentistry, we believe in changing lives one smile at a time—and that includes our employees. We're searching for a passionate and motivated Assistant Office Manager to join our growing team in Leland, NC.

If you're ready to work in a positive, supportive environment where your contributions matter, let’s talk!

💡 Why Join Riccobene?

At Riccobene, we embody the SMILE philosophy:

• S – Sincerity: Passion & excellence in everything we do
• M – Mastery: On-the-job training to sharpen your skills
• I – Integrity: Doing the right thing—even when no one’s watching
• L – Laughter & Love: Bring joy to your day and those around you
• E – Excellence: Competitive compensation and unbeatable benefits

Perks & Benefits Include:

• Competitive salary
• Medical, vision, and dental insurance
• 401(k) retirement plan
• Bonus opportunities
• 100% employer-paid benefits: short-term disability, life insurance, and telemedicine
• And much more!

🦷 Your Role: Assistant Office Manager

As the Assistant Office Manager, you will be a vital part of the leadership team, supporting the Office Manager and partnering closely with dentists and clinical staff. Your focus will be on driving team efficiency, exceptional patient service, and operational success.

Your Mission:

1. Foster an efficient, profitable practice known for outstanding patient care
2. Create and maintain a harmonious, motivated team environment
3. Ensure every decision prioritizes quality patient care

📋 Key Responsibilities:

• Support day-to-day operations and ensure efficient, compliant workflows
• Assist with personnel management: hiring, coaching, and development
• Help manage patient relations, scheduling, billing, and insurance inquiries
• Guide team performance to meet financial, productivity, and service goals
• Collaborate with the Office Manager and dentists to maintain a patient-first environment
• Generate monthly and special reports as needed
• Ensure proper ordering and inventory of dental and office supplies
• Address and resolve staff, patient, or provider concerns professionally
• Participate in community marketing and outreach events
• Step in wherever needed—your flexibility and leadership make a difference every day

🧩 What You Bring:

• Proven experience in dental, medical, or office management is a plus
• Exceptional interpersonal and communication skills
• Ability to lead with empathy, efficiency, and accountability
• Detail-oriented and organized, with a proactive approach to problem-solving
• Comfortable navigating both the clinical and administrative aspects of the practice

Ready to Make a Real Impact?

Become a part of a company that’s passionate about its mission, team, and patients. Join Riccobene Associates Family Dentistry and help create smiles that last a lifetime—starting with your own.

Apply today and bring your leadership to where it matters most!

#ChangingLivesOneSmileAtATime

Essential Requirements & Qualifications:

2 or more years of management experience, preferably in a dental or medical setting

Preferred 3-5 years of Front Office Dental experience

Ability to organize and prioritize work load in order to meet established schedules, timelines or deadlines.

Possesses the personal maturity and emotional intelligence to be able to manage working under demanding and challenging circumstances

Displays a pleasant and respectful manner when dealing with patients and staff

Exhibits patience, understanding and consideration for others

Able to work independently toward predetermined outcomes or as a member of a group

Computer proficiency including Microsoft Office Suite and the ability to learn new programs

Ability to professionally present and speak in front of small and large groups

Ability to demonstrate independent thinking and exercise good judgment

Ability to formulate, affect , interpret, and/or implement operating practices

Ability to demonstrate a teamwork approach to job responsibilities

Ability to demonstrate initiative, dependability, and promptness

Must perform frequent repetitive work with attention to detail

Must have the ability to be flexible and accept different work assignments with a positive approach

Ability to follow instructions and takes responsibility for own actions

Ability to exercise confidentiality with Patients and patient care

Must listen attentively for clarification to ensure necessary outcomes

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance