About us

Our mission is to improve the health, lives and smiles of our patients through providing access to onsite dental care. For over 15 years we have provided concierge dental care in a mobile capacity. Our core values are the backbone of our business and guide our hiring process and success in our company: we are patient-centric, accountable, growth-minded, disciplined, aligned, and results-oriented. Our company current serves 26,000 throughout Florida and is growing by the day, with a national expansion projected for 2024..

The Office Coordinator supports our internal team on a variety of administrative tasks and multi-department projects. This position is a stepping stone towards a multitude of paths for growth within the organization around project management. Some of these tasks include scheduling conference rooms, ordering executive lunches, maintaining office supplies and supply closet organization, receiving and distributing mail, updating various digital trackers, and filing paperwork. However, a majority of the duties involve coordination of patients and scheduled, as well as special “one-off” projects that involve supporting multiple departments. To succeed in this role, the Office Coordinator should be highly independent, accepting tasks from all levels of the organization and reporting to an administrative team lead. They must possess sharp attention to detail, an exceptional aptitude for learning new tasks, and the ability to prioritize his/her workload in a fast-paced and ambiguous environment.

ABOUT TOOTH FAIRY MOBILE DENTAL SERVICE Our mission is to improve the health, lives and smiles of our patients through providing access to onsite dental care. For over 15 years we have provided concierge dental care in a mobile capacity. Our core values are the backbone of our business and guide our hiring process and success in our company: we are patient-centric, accountable, growth-minded, disciplined, aligned, and results-oriented. Our company current serves 26,000 throughout Florida and is growing by the day, with a national expansion projected for 2024.

OBJECTIVES

• Ensure all administrative tasks are fully executed with the utmost attention to detail, efficiency, and within deadlines

• Proactively identify improvement recommendations while working on designated projects

• Responds to leads, calls and emails and converts them into scheduled appointments for our dental team

• Informatively presents dental treatment and coordinates financial arrangements

• Represent The Tooth Fairy Team with a high level of professionalism, friendliness, maturity, and customer service in every patient and client interaction, fostering genuine relationships and inspiring trust in the organization

COMPETENCIES

• Possess a basic level of financial acumen and desire to advance in professional, financial and personal arenas

• Complete all required pre-training duties as well as post training measurements and assessment

• Continuously evaluate training materials and curriculum and work closely with your team leader to continue improving and developing related professional skillsets

• Able to work independently and as a member of a team

• Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver

• Excellent follow-up and follow-through skills; complete assignments in a timely manner

• Driven to provide an outstanding customer experience

• Proven track record of being punctual and reliable – superior verbal and written communication skills

• Can bring high energy to the team in order to serve as a point of contact throughout the office for clients, vendors and team members

• Ability to work within spreadsheets to track inventory being returned or shipped to the office location

• Has an eye for aesthetics to observe and maintain office cleanliness and appearance

•Strong computer skills and previous experience with Microsoft Office programs (Word, Excel, PowerPoint)

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent

• At least 2 years work experience in a similar office or customer service role

• Must possess a valid/active driver’s license and a functioning vehicle

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer

Job Type: Full-time

Salary: $16.00 - $20.00 per hour

Benefits:

• Employee assistance program


• Employee discount


• Flexible schedule


• Health savings account


• Paid time off


• Professional development assistance


• Referral program


• Tuition reimbursement

Schedule:

• Monday to Friday


• May require flexible hours at times

Supplemental pay types:

• Bonus pay


• Commission pay


• Top Tier Uncapped Incentive Pay Program

Ability to commute/relocate:

• Delray Beach, FL 33484: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Provide a brief explanation of why are you a great candidate for this position.

Experience:

• Administrative experience: 1 year (Preferred)

Work Location: In person