Dental Office Manager

Description

Key Responsibilities:

• Lead  and direct the team to ensure consistent and high-quality patient service.
• Participate   in onboarding and training new team members.
• Collaborate with the Regional Practice Manager and CEO to maintain smooth office  operations, including managing staffing, scheduling, and training.
• Inspire,  motivate, and support staff in achieving their professional goals and  fulfilling their duties.
• Supervise   staff activities and assignments in accordance with office policies and legal requirements.
• Contribute  to marketing strategies and initiatives to promote the practice.
• Oversee  patient relations and resolve patient complaints effectively.
• Organize and facilitate monthly staff meetings to maintain clear communication.
• Address  conflicts and administer disciplinary actions when necessary.
• Ensure  full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
• Adhere  to all state and federal regulations governing dental practice operations.
• Greet  and check in patients in a friendly manner
• Collect  co-payments and verify insurance coverage
• Treatment  planning and coordinating to promote high-case acceptance
• Review  and maintain schedules for productivity
• Schedule  and confirm patient appointments
• Prepare  new patient records neatly and accurately
• Various  office duties as assigned by Regional Mangers and CEO
• Responding   to patient financial inquiries and directing to appropriate departments,  as necessary

Requirements

Qualifications for Dental Treatment Coordinator / Front Desk include:

• Exceptional  People Skills/Customer Service
• Previous  management experience, preferably in a dental office setting.
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits:

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• &  Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!

Note: A detailed job description will be provided during the interview process.

We look forward to having you join the Excel Dental team and contribute to our ongoing success!