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Dental Office Manager

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Job Description - Dental Office Manager



Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago! We’re looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service.


About Us
American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience.


Responsibilities




  • Oversee daily front desk operations, patient flow, and scheduling




  • Lead and support front desk team members, ensuring accountability and performance




  • Handle time-off requests, daily huddles, EOD reporting, and policy enforcement




  • Provide excellent customer service and resolve patient concerns with professionalism




  • Monitor collections, deposits, and insurance processing accuracy




  • Collaborate with doctors, assistants, and directors of operations to maintain smooth operations




  • Manage onboarding, training, and staff development with support from the admin team




  • Maintain compliance with company policies and quality standards




Qualifications




  • 3+ years of dental front desk or office management experience (required)




  • Strong knowledge of dental procedures, scheduling, and insurance (PPO/HMO)




  • Leadership experience in a fast-paced, multi-provider environment




  • Proficiency with dental software (Dentrix Ascend experience preferred)




  • Excellent communication, organization, and problem-solving skills




  • Ability to coach, lead, and hold team members accountable with confidence




We Offer




  • Competitive pay based on experience




  • Health benefits and 401(k) after eligibility period




  • Paid time off and holidays




  • Positive, team-oriented culture




  • Supportive leadership and growth opportunities




Ready to take the first step toward a rewarding healthcare career?  Don't forget to visit our office website! www.Atooth.com




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About the Company

American Dental Associates

Are you organized, professional, and great with people? We’re looking for a Front Desk Dental Receptionist to be the first friendly face our patients see when t...

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