Dental Office Manager

Office Manager

Exceptional Dental of Ames

Marrero, LA

Summary:

Exceptional Dental is looking for an energetic and positive Office Manager on the West Bank of New Orleans!  This position will be responsible for ensuring the efficient running of the dental office in accordance with established procedures and protocols under the direction of the Regional Manager.

Employee Benefits:

• Group health insurance


• Paid time off and holidays
  


• Free life insurance
  


• 401k Plan


• Monthly and Annual bonus potential

Why Join the Exceptional Dental Team?

• Potential for Growth– As the company continually expands, opportunities for leadership and growth are abundant.


• Full Benefit Options- Employees have access to a full range of benefits for you and your family. 
  


• Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.


• Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities. 


• Focus on Patient Care– The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others. 

Essential Functions:  

• Respond efficiently to patient and doctor needs and inquiries


•  Ensure the delivery of quality dental care to patients


• Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards


• Manage patient scheduling and direct patient traffic flow


•  Present treatment plans to patients


•  Organize and present financial arrangements to patients


• Oversee the processing of dental claims
  


• Recruit and train office staff to meet operational requirements
  


• Manage employee relations and make certain staff have the necessary resources and support


• Monitor and maintain the office budget


• Complete administrative functions including bank deposits, revenue posting, staff payroll and invoice processing


•  Oversee collections and accounts receivable
  


• Maintain patient data according to regulations and company policies
  


•  Take responsibility for the appearance and functionality of the office


• Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA

Experience and Education:

• Bachelor's or Associate's Degree preferred


• Management or supervisory experience, preferably in healthcare


• Knowledge of dental terminology


• Knowledge of dental office procedures


• Knowledge of insurance plans and claims processing


• Knowledge of Dentrix or similar software often required


• Knowledge of MS Office

Working Conditions/Physical Requirements:

• Sitting 70%


• Standing/walking 30%


• Medical, office, and lab setting.


• Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.


•  Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.