Dental Office Manager

About Advanced Dental & Implant Center

Key Responsibilities

• 
  
  Daily Practice Operations: Oversee daily administrative and front-office workflows to ensure efficient scheduling, productive chair utilization, and smooth patient flow.
  
  


• 
  
  Team Leadership & Development: Supervise, train, and support front-desk staff, promoting a culture of teamwork, accountability, and positive patient engagement.
  
  


• 
  
  Financial Coordination & Billing: Manage patient accounts, present comprehensive treatment plans and financial options, submit and track dental insurance claims, and oversee patient collections.
  
  


• 
  
  Schedule Optimization: Coordinate provider schedules, manage patient recalls/reactivations, and minimize cancellations and no-shows.
  
  


• 
  
  Patient Relations: Serve as the primary escalation point for patient inquiries, ensuring every patient receives transparent communication and top-tier service.
  
  


• 
  
  Compliance & Office Administration: Maintain practice records in compliance with HIPAA, OSHA, and practice standards, while managing office supplies and administrative vendor relationships.
  
  

Qualifications

• 
  
  High school diploma or equivalent.
  
  


• 
  
  2+ years of dental front-office or dental office management experience.
  
  


• 
  
  Solid understanding of dental terminology, PPO insurance billing, claims processing, and pre-authorizations.
  
  


• 
  
  Proven track record presenting multi-phase treatment plans and discussing financial arrangements/third-party financing.
  
  


• 
  
  Strong leadership, conflict-resolution, and interpersonal communication skills.
  
  


• 
  
  Proficiency with standard dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, or similar).
  
  

• 
  
  Associate or Bachelor's degree in Healthcare Administration, Business, or related field.
  
  


• 
  
  Experience managing a dental office with high-production specialty workflows (implants, full-mouth restorations, or sedation dentistry).
  
  


• 
  
  Advanced experience with treatment presentation for high-ticket restorative/implant cases.
  
  

Benefits & Perks

• 
  
  Competitive annual salary.
  
  


• 
  
  Paid Time Off (PTO) and paid holidays.
  
  


• 
  
  In-house dental care discounts / dental benefits.
  
  


• 
  
  Continuing education and professional growth opportunities.