Job Description - Dental Office Manager

Dental Office Manager

Our client is a high-end dental practice in Jacksonville, Florida, focused on comprehensive dentistry and exceptional patient care. The practice is seeking an experienced Dental Office Manager to oversee daily operations, lead the administrative team, and help drive continued growth and profitability.

The Position: Our client is looking for a full-time Dental Office Manager to lead practice operations, improve workflows, manage team performance, and ensure an exceptional patient experience. The ideal candidate will have a strong background in dental practice management, financial performance, and team leadership.

The Details:

  • Base salary of $75,000–$80,000, with an annual performance-based bonus of up to $15,000
  • Health and vision insurance
  • Company-paid life insurance
  • Paid time off
  • 401(k) with company match
  • Additional voluntary insurance options
  • Saturday availability required

Responsibilities:

  • Oversee daily dental office operations and administrative functions
  • Lead, coach, and develop front-office team members
  • Monitor KPIs, including production, collections, scheduling, and patient retention
  • Improve operational efficiency, patient flow, and practice profitability
  • Oversee scheduling, insurance verification, billing, collections, and accounts receivable
  • Coordinate with doctors and clinical staff to support practice goals
  • Lead team meetings and monitor progress toward production goals
  • Address patient concerns and maintain exceptional service standards
  • Ensure compliance with HIPAA requirements and office protocols
  • Manage staffing, inventory, supplies, and vendor relationships as needed

Requirements:

  • Minimum of 3 years of dental office management or comparable dental leadership experience
  • Strong understanding of dental practice operations, scheduling, billing, and collections
  • Proven leadership skills with the ability to motivate and hold team members accountable
  • Experience monitoring KPIs and improving practice performance
  • Knowledge of dental insurance and patient financial arrangements
  • Excellent communication, organizational, and problem-solving skills
  • Working knowledge of dental practice management software; Open Dental preferred
  • Understanding of HIPAA and patient confidentiality requirements

Please apply or send your resume directly to Justin Pazicni @ [email protected]

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