Dental Patient Coordinator- Oral Surgery Office

Riccobene Associates Family Dentistry – Airlie Oral Surgery is looking for a full-time Patient Coordinator for our Leland, NC (Arlie Oral Surgery) location.

Are you ready for a role where your skills and compassion truly make a difference? At Riccobene, you’ll be part of a team that combines professionalism with warmth, and precision with genuine care. You’ll help patients feel at ease during their oral surgery journey — all while working in a supportive, growth-focused environment.

S – Sincerity (passion & excellence in everything we do)
M – Mastery of skills with on-the-job training
I – Integrity (doing the right thing all the time)
L – Laughter & Love (bring joy and positivity to work — happiness is always a choice)
E – Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid benefits such as telemedicine, short-term disability, and life insurance).

#ChangingLivesOneSmileAtATime

POSITION SUMMARY

The primary role of the Patient Coordinator is to help the oral surgery office stay on schedule, manage appointments, enter patient data, and communicate with patients in an empathetic and professional manner.

💡 Previous oral surgery office experience is strongly preferred — knowledge of surgical scheduling, pre-op/post-op patient needs, and insurance coordination will help you thrive in this role.

KEY COMPETENCIES

• Warmly welcoming and greeting patients
• Managing patient check-in and ensuring all necessary information is in the patient management system
• Collecting co-payments and closing out registers daily
• Scheduling, confirming, and adjusting surgical appointments
• Coordinating with surgical teams to keep the schedule running smoothly
• Handling multiple priorities in a fast-paced environment
• Escalating issues to the Office Manager as needed
• Other duties as assigned

Must be present by 6:45AM

Typical schedule (4 Day work week): Tuesday–Thursday 6:45 AM–3:30 PM, Friday 6:45 AM–2:00 PM

HS Diploma or higher

Reliable and professional demeanor

Strong communication skills and attention to detail

Ability to work in a fast-paced, high-volume surgical office

Proficiency with computer systems (Eaglesoft/Denticon a plus)

Dental front desk experience preferred; oral surgery experience strongly preferred

High ethical standards and patient confidentiality commitment

Benefits:

• Competitive hourly pay based on experience
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance