Dental Receptionist

POSITION SUMMARY

The Dental Receptionist will work under the general and direct supervision of the Dental Manager, and collegially with the Supervising Dentist. In the absence of a Dental Manager the incumbent will work under the direct supervision of the Dental Director.

ESSENTIAL FUNCTIONS

1. Schedules appointments for new and existing patients in the dental, dental hygiene and orthodontic programs.

2. Maintains the dental section of patient records.

3. Assists with the collection of revenue from patients for treatment provided.

4. Verification of dental insurances and ensures eligibility for that day’s visit/ treatment.

5. Maintains tracking logs used in patient care activities (laboratory case log, quick-call log, and phone messages, etc.)

6. Participates in monthly safety meetings such as BERT (Business Emergency Response Team)

7. Verifies that lab cases are on hand for patients scheduled for such treatment next day.

8. Maintains a log of laboratory cases that are sent out and received.

9. Assists patients in obtaining appointments with specialists to whom they were referred.

10. Updates patient’s information in the patient record as needed.

11. Other duties as assigned.

MINIMUM QUALIFICATIONS

1. Completion of GED or High School diploma is required

2. Formal training or on-the-job training in dental assisting, with a minimum of one-year experience in office reception or dental assisting is preferred.

3. Performs job duties in a friendly and strictly confidential manner.

4. Obtains telephone confirmation of appointments for the next day’s scheduled patients including reminders of fees due whenever needed.

5. Maintains a “quick-call” list of patients who can come in on short notice for use when last-minute vacancies arise in the schedule.

6. Must possess a valid California Driver’s License and be insurable by the Tribe’s auto insurer.

7. Post job offer: CPR/BLS certification, TB test, and annual flu shot (during flu season) are required as a condition of employment, unless a medical/religious accommodation request is provided. Hepatitis B Vaccine will be offered at no cost to employees, but it is not required.

NATIVE PREFERENCE

Preference in hiring is given to either the most qualified applicant or a Native American candidate who meets the minimum qualifications. When two (2) or more Native American candidates have comparable qualifications, the following order of preference shall apply: (1) Members of Shingle Springs Band of Miwok Indians; (2) Spouses or domestic partners (certified through Tribal Court) of members of Shingle Springs Band of Miwok Indians; (3) Parents of children of the Shingle Springs Band of Miwok Indians; (4) All other documented Native Americans; (5) All other applicants in accordance with Title 25, U.S. Code, Section 472 and 473. Applicants claiming Native preference must submit verification of Indian eligibility.