About Us:
At Corsa Orthodontics, we are committed to providing exceptional orthodontic care in a welcoming and professional environment. Our team of dedicated professionals strives to make each patient’s visit a positive experience, and we are looking for a motivated and organized Scheduling Coordinator to join our team.
Position Overview:
We are seeking a friendly and service-oriented Scheduling Coordinator to join the team at our thriving orthodontic clinic. As a Dental Scheduling Coordinator, you will be the first point of contact for our patients. You will greet them as they arrive, book appointments, answer phone calls, and general front office duties. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Key Responsibilities:
- Greet patients as they arrive and provide an excellent experience
- Schedule, reschedule, and cancel patient appointments efficiently and accurately
- Answer phone calls, text messages, and emails in a professional manner
- Monitor schedule throughout the day, late and no-show appointments
- Schedule referring patient for first time appointments, upload paperwork and x-rays
- Confirm all first time appointments, email new patient forms, ensure all is paperwork completed
- Schedule Invisalign aligners pickup and deliver additional aligners at the front desk
- Ensure all patients are checked out at the end of the day, scheduled for future appointments and all chart notes updated
- Assist with filing, scanning, and other administrative duties as needed
- Maintain a clean and inviting environment, including opening, closing office duties & ordering office supplies.
- Provide general customer service and attend to the needs of patients as the first point of contact
Qualifications
- High school diploma or equivalent; associate degree or higher preferred
- Two or more years of previous experience in a dental office or medical office setting is highly desirable
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Strong organizational and multitasking skills
- Prefered but not required: familiar with practice management systems such as Cloud9, Dolphin, etc.
At Corsa Orthodontics, we pride ourselves on providing high-quality full-service orthodontics in an approachable, fun atmosphere. Dr. Christopher Corsa and our team consistently further their knowledge by attending courses and lectures on developments in techniques and technologies in order to stay well-trained and up-to-date on the latest in orthodontic care.
Salary :
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