Benefits/Perks of Dental Treatment Care Coordinator
- Careers Advancement Opportunities
- Flexible Scheduling (Monday - Thursday 9 AM - 5 PM)
- Competitive Compensation
- Paid Holidays
- Paid Time Off
- Medical Benefits, with contribution by Doctor; includes Vision
- SIMPLE IRA Match
- Private General Dental Practice; not a part of Corporate Dentistry
- Voluntary benefits (long term disability, cancer insurance, etc)
- After 90 day evaluation, opportunity for bonus/salary increase
Job Summary of Dental Treatment Care Coordinator
We are seeking a Dental Treatment Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities of Dental Treatment Care Coordinator
- Greet and assist Patients with warmth and professionalism
- Coordinate treatment plans, appointments, and follow-ups
- Clearly explain procedures, insurance coverage, and payment options
- Work closely with our dental team to ensure a smooth and supportive experience
- Collaborate with Dentist, Patients, Families, and Healthcare staff
- Previous experience in Dental front office preferred
- Strong communication and organizational skills
- A team player with a positive attitude
- Compassionate, detail-oriented, and customer-focused
- Dental insurance verification for Patients before their scheduled appointments
- Maintain daily schedules
- Develop individualized care plans
- Educate patients on their Dental insurance options
- Take co-payments
- Reminder calls for Patients and their scheduled appointments
- Correspond with other Dental care professionals and medical offices
Qualifications of Dental Treatment Care Coordinator
- Previous experience as a Dental Treatment Care Coordinator or in a similar position is preferred
- Strong problem-solving and organizational skills
- Ability to manage multiple projects or tasks and prioritize appropriately
- Ability to work in fast-paced situations and make sound decisions quickly
- Excellent interpersonal skills and high level of compassion
- Strong verbal and written communication skills
- Bilingual (English and Spanish) preferred, but not required
Durham, NC Dentist Office
At Oak Grove Family and Cosmetic Dentistry, we are dedicated to helping our patients receive high-quality, professional care. Dr. Chavala Harris is a dentist in Durham, NC, who works with patients as individuals in her office to better understand their concerns and needs. Taking the budget, goals, and concerns of each patient allows Dr. Harris to create custom treatment plans.