Department Manager

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Department Manager

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Department Manager is accountable for supervising assigned warehouse personnel, functions, and activities, which may include one or more of the following areas: Receiving, Pulling, Bagging, Shipping, Kits & Government, Inventory Control, Customer Service, and/or as applicable, Facility departments and personnel. Oversight includes but is not limited to ensuring all products are received in good condition; traceability is secured; documentation and handling of product is in accordance with ISO9100; products are stored and preserved appropriately; and packaged, shipped, labeled and/or assembled in accordance with Incora standards, and customer requirements; as well as periodic and annual cycles counts, as applicable.

The Department Manager will be responsible for managing the day-to-day activities, personnel, training and certification renewal procedures and records; as well as continuously evaluating the Warehouse efficiencies, staff, and work assignments to meet or exceed Incora’s Quality commitment to provide on-time and error-free management and delivery of products to our customers.

 Experience

•  Minimum of 3-5 years’ experience in multiple functions of warehouse or inventory management departments, with a minimum of 1 year within a lead position required
•  Proven knowledge of the safety and legal documentation processes for handling related warehousing activities, including governmental regulations and ITAR
• Demonstrated knowledge and application of AS9100 standard and procedures
• Demonstrated leadership and administration skills and abilities
• Demonstrated strong motivational skills and effective team building capabilities
• Demonstrated ability to teach and train varying levels of employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Incora
• Work Instructions, specific customer requirements, and safety requirements
• Proven ability to be alert and aware of safety issues, identify opportunities for improvement, implement and communicate safeguards, and always apply safety standards
• Proven ability to effectively manage and train others to excellence
• Demonstrated ability to resolve crises and engage in successful decision making/root cause analysis procedures
• Demonstrated ability to efficiently coordinate working with internal and external customers and vendors

• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• Courage Take ownership for issues and problems.
• Collaboration Share knowledge and experience with others
• Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
• Community – We value our world and everyone who shares it.

What Incora can offer you:

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story.

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected].