Job Description - Department Manager - Sporting Goods/Firearms - Grand Forks, ND
We have career opportunity as a Department Manager - Sporting Goods/Firearms. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend. Extensive knowledge and understanding of sporting goods, including firearms and FFL regulations involved with firearms sales is required.
Pay range: $18.00-$21.00 depending on experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Direct and coordinate the merchandising of assigned products.
Set priorities for distribution of new merchandise within the assigned department.
Ensure adequate inventory in all areas of assigned department.
Assist customers with purchases.
Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information.
Assist with the training and direction provided to new department team members.
Ensure that safety is practiced when handling merchandise by employees and customers.
Accurately document all acquisitions and dispositions of firearms at the retail location
Maintain the bound book and any electronic versions of the A&D Log
Properly complete all documentation associated with FFL transfers including shipping and receiving of firearms
Perform regular firearm inventories
Maintain records in an audit ready state
Order necessary supplies such as pamphlets, signage, forms, locks, etc.
Daily paperwork review and compliance
Special ordering of firearms for customer requests
Handles all firearm returns for repairs
Assist with the training of local sporting goods employees
Be the store resource on compliance and firearms procedures
Any and all other duties as assigned by manager
Knowledge of sporting goods, especially firearms and FFL requirements associated with the sale of firearms is strongly preferred.
OTHER DUTIES
Other duties as assigned by the Store Manager
MENTAL AND PHYSICAL REQUIREMENTS
Ability to work an irregular work schedule
Excellent customer service skills required
Frequent lifting up to 50 pounds
Long periods of standing
Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
High School Diploma preferred
Customer Service training and or experience preferred.
WORKING ENVIRONMENT AND CONDITIONS
Retail Store Environment.
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy Machine
Computer software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
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