Department Manager - Sporting Goods/Firearms - Portage, WI

We have career opportunity as a Department Manager of our Sporting Goods department. The Department Manager is responsible for merchandising and sales within his or her assigned department.  Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend. Extensive knowledge and understanding of sporting goods, especially firearms and accessories needed.

Hourly Pay Range: $15.00-$17.00 depending on experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Greet customers as they shop in the retail store, assisting with customer service questions.


2. Price store merchandise and make price changes as requested by store management.        


3. Stock and face merchandise on shelves as requested by store management.


4. Assist in receiving freight and organize incoming products as directed by store management.


5. Responsible for assisting in cycle counts.


6. Must keep store prepared for ATF and/or internal audits


7. Must have a good understanding of and assist training other staff on:
   
   
   
   1. A&D log requirements and best practices
   
   
   2. Filing of denied and no transfer 4473’s
   
   
   3. Standardized filing of completed 4473’s
   
   
   4. What is an AR and how a multiple sale is recorded
   
   
   5. Multiple handgun sales and proper recording
   
   
   6. How to properly make corrections on a 4473 by employees and customers
   
   
   7. Acceptable forms of identification customers can use
   
   
   8. When a sale should be refused
   
   
   9. What constitutes a “Straw Sale” and how to complete
   
   
   
   

 OTHER DUTIES

 Other duties as assigned by the Store Manager

MENTAL AND PHYSICAL REQUIREMENTS 

1. Ability to work an irregular work schedule


2. Excellent customer service skills required


3. Frequent lifting up to 50 pounds


4. Long periods of standing


5. Frequent bending and twisting

 EDUCATION, TRAINING AND EXPERIENCE

1. High School Diploma preferred


2. Customer Service training and or experience preferred.

WORKING ENVIRONMENT AND CONDITIONS

1. Retail Store Environment.

EQUIPMENT AND TOOLS

Computer                                            Calculator                             Cash register-scanner

Telephone                                           Fax                                      Copy Machine

Computer software and network

The specific statements shown in each section of this description are not intended to be all-inclusive.  They represent typical elements and criteria considered necessary to perform the job successfully.  The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function.  Consideration will be given to reasonable accommodations.