Department Secretary

SUMMARY

As Department Secretary, you are the first point of contact for our patients and their families, welcoming them to our department. You keep our department organized and running smoothly for both our patients and RRH personnel.  

STATUS: Per diem         

LOCATION: 75 Genesee St Rochester NY 14611    

DEPARTMENT: Healthy Moms

SCHEDULE: Monday–Friday, as needed, with shifts scheduled between 8:00 a.m. and 5:00 p.m.     

ATTRIBUTES

• Friendly, warm, inviting disposition

• Excellent time management

• Ability to multitask and prioritize commitments

RESPONSIBILITIES

• Patient Support. Answer/screen calls, forward to appropriate personnel; schedule appointments; notify patients of process and documentation/records needed for visit; register new patients

• General Administration. Manage check-in and check-out; schedule appointments; file and maintain pending charts; ensure system and patient information is up to date; distribute incoming mail and prepare outgoing mail; make copies as necessary; respond to voicemails, e-mail and records request in a timely fashion

• Billing. Complete cash reconciliation daily; apply all third-party payer and patient payments to patient accounts; enter and maintain the integrity of all patient demographics and third party payer information in the applicable lab and billing systems

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.