Department Secretary - Care Coordination - Days

Works independently to provide clerical support for the Division/Department.

• Receives, handles, and transfers phone calls and messages, and provides assistance and guidance to visitors.
  
  
  
  • Responds to visitors and telephone inquires, assisting if possible or referring to the appropriate person or department.
  
  
  • Takes complete and accurate messages when an appropriate person is not available and delivers promptly
  
  


• Coordinates the clerical activities of the department.
  
  
  
  • Sets priorities and produces work by the established due date.
  
  
  • Prepares reports, correspondence, or other written material, including typing and copying as directed and forwards to the appropriate area.
  
  
  • Responds to correspondence not requiring the attention of designated staff member(s).
  
  
  • Information submitted to the department is logged, processed, and/or forwarded in accordance with established procedure(s).
  
  
  • Maintains files in an accurate, easily retrievable manner.
  
  
  • Ensures that the office is maintained in an organized manner in order to ensure the needs can be met promptly and efficiently.
  
  


• Schedules and coordinates meetings and facilities.
  
  
  
  • Coordinates meetings by coordinating schedules, reserving rooms, ordering supplies, taking minutes, or other duties as assigned.
  
  
  • Maintains manager's appointment calendar.
  
  

Education:

• High School or GED


• Associate's Degree


• Accredited secretarial course or equivalent experience


• Business, secretarial science, or related field

Experience:

• 3


•  


• Clerical experience or two (2) years of secretarial experience in a customer service environment


• In a healthcare environment