Deposit & Loan Operations Clerk

As part of our team, you’ll be empowered through the bank’s investment in employee education to continuously grow as a professional. We invite you to join our team of trusted, local bankers that leave our communities saying, “We’ve never been treated like that by a bank.” CFB is proud to have been named a Best Place to Work in Indiana for 8 consecutive years by the Indiana Chamber of Commerce. And, we’re always looking for the best and brightest to join our team!

Benefits:

• Health, Dental, Vision Insurance


• Bank Paid Life Insurance


• Paid Short-Term & Long-Term Disability


• Generous Matching 401(k) Retirement Plan


• 3 weeks of Paid Time Off (immediate accrual)


• Access to Earned Wages


• Wellness Program


• Competitive Salary


• Tuition Reimbursement


• Paid Holidays and 3 Float days


• Maternity/Paternity paid leave


• Annual bonus eligibility


• Community Service Projects

Objective: Responsible for the day-to-day servicing of customer accounts.  This position will process both deposit and loan related items that are handled by the Operations Department and back up Digital Banking items as needed.  This position will be responsible for answering customer calls to resolve issues or answer any questions.  This position will work closely with other Loan Operations employees, Deposit Operations employees, and Digital Banking employees to ensure that dual control and appropriate backups are in place.

Classification:  This position is a Full-Time Non-Exempt position who reports directly to the Deposit Operations Supervisor.

Location: Kokomo-Main Branch Downtown

Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 
  Answering/assisting customer calls and resolving issues.

• Perform all duties and functions related to deposit and loan accounts.


• Back up and assist all other areas of the Operations Department when needed.


• Review other miscellaneous reports when needed.


• Other miscellaneous duties/task assigned by the Deposit or Loan Operations Supervisor or Operations Manager.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Education and Experience:

• Banking Experience preferred.


• High School Diploma/GED required.


• Detail Oriented.


• Ability to understand multiple systems/software and be able to complete daily functions.


• Ability to understand how both deposit and loan accounts function and diagnose issues related to both.


• Ability to work well with others and make recommendations for changes.


• Ability to provide excellent customer service and resolve issues.


• Ability to multi-task and meet short deadlines.


• Ability to understand and work within policy and regulatory guidelines.


• Privacy is a vital part of this position.

CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.