Deposit Control Specialist

Description

SUMMARY

Responsible for verifying deposit accounts that have been opened and any maintenance to those accounts are in accordance with bank policy and procedures as well as legal guidelines. This role carries no supervisory duties.

Typical Schedule

Full Time, Monday – Friday 8:00 a.m. to 5:00 p.m. Flexibility is required to ensure adequate staffing.

ESSENTIAL FUNCTIONS

· Verify deposit accounts have been opened in accordance with bank policy and procedures as well as legal guidelines.

· Verify maintenance to deposit accounts are in accordance with bank policy and procedures as well as legal guidelines.

· Review daily maintenance, new account opening reports through Identifi

· Create, Maintain & Share weekly spreadsheet – Deposit Control Spreadsheet (Spreadsheet of missing documents, corrections needed, and/ or notes placed on the system.

· Process Subpoenas & Garnishments

· Processing of wires (incoming & outgoing)

· Scan & index all documents, as needed.

· Pick up & deliver work from/to Main office, as needed.

· Routinely interface with employees and managers from other departments

· Perform various clerical duties on a daily basis.

· Courtesy, tact, and diplomacy are essential elements of the job.

· Participate in and/or complete all necessary bank training.

· Required to maintain the strictness of confidentiality in all matters.

· Comply with all company policies and procedures.

· Other administrative duties as assigned.

Requirements

COMPETENCIES

· Familiarity with opening deposit accounts in accordance with bank policy and procedures as well as legal guidelines

· Excellent time management, judgment, decision-making and critical thinking skills with a strong attention to detail

· Exceptional communication skills with an enhanced social perceptiveness and a service-oriented disposition

· Knowledge of computer software programs (e.g., Outlook, Excel, Power Point, Word)

· Ability to maintain confidentiality with sensitive information and issues relating to the bank’s customers, policies, and personnel.

· Knowledge of principles and processes for providing customer and personal services including customer needs assessment, and meeting quality standards for service

· Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures

REQUIRED EDUCATION & EXPERIENCE

· High School Diploma or GED.

· 5 years prior banking experience and IRA experience; preferred.

CERTIFICATIONS/LICENSES

· Valid PA driver’s license.

TRAVEL REQUIREMENTS

· Occasional local travel to attend various bank related events and trainings.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee:

• The role performs repetitive motions.
• Occasionally moves about inside office.
• Frequently positions self to remove and place files in and out of filing cabinets.
• Must be able to frequently remain in a stationary position.
• Must be able to achieve and maintain clarity of vision at approximately 20 inches or less 90% of the time.
• Constantly operate a computer and other office productivity machinery such as a calculator, copy machine, office machinery, etc.
• Frequently communicates with other employees, customers and the community at large and must be able to exchange accurate information in these situations.
• Seldom required to move/position no more than 10 pounds.

· Regular, predictable attendance is required.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· This position is generally subject to inside environmental conditions having the lighting and temperature of an open floor-plan office environment.

· Moderate to low noise associated with an open office work environment.

• May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) and receives detailed instruction to minimize risk.
• Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. May be required to work Saturdays and/or extended hours, as needed.