Deposit Operations Project Specialist

Description

Join Blue Sky Bank's Dedicated Team as a Deposit Operations Project Specialist!

About Blue Sky Bank: For over a century, Blue Sky Bank has stood as a beacon of excellence in the banking industry. Our unwavering commitment to fostering a culture where employees thrive has been pivotal in our continuous growth and success. We believe in creating an environment where hard work, positivity, and professionalism are celebrated.

Why Choose Us:

• Empowerment and Growth: Join a team that values your skills and offers opportunities for professional advancement within a supportive and collaborative work culture.
• Community Engagement: Contribute to a bank that actively participates in community initiatives, making a meaningful impact beyond banking.
• Innovation and Excellence: Be part of a forward-thinking organization that encourages new ideas and champions innovation in the banking sector.

SUMMARY

A Deposit Operations Project Specialist in banking plays a critical role in managing and supporting projects related to deposit products and operational processes. Their responsibilities generally span both project management and operational expertise in deposit-related functions.

PRIMARY RESPONSIBILITIES

Project Management

• Coordinates and assists with Deposit Operations projects, such as system upgrades, regulatory compliance changes, and new product rollouts.
• Develops project timelines providing updates to the Managing Director Operations ensuring deadlines are met.
• Collaborates with IT, Compliance, and Treasury Management Teams to gather requirements and implement solutions.
• Documents project scope, goals, risks, and deliverables.
• Tracks project performance and reports progress to Managing Director Deposit Operations.

Reporting and Analysis

• Builds/pulls Deposit Operations reports.
• Drafts Deposit Operations Board Reports.
• Handles overdrawn Account Reporting and Overdrafts for 60 days working closely with the Executive Director Operations.
• Generates reports on deposit account trends, operational efficiency, and project outcomes.
• Analyzes data to inform decision-making and highlight areas for improvement.

Deposit Operations and Wire and Fraud Prevention Support

• Handles Virtual Vault Balancing relating to Cannabis.
• Assists with lunch and learns relating to new processes, systems, or compliance updates.
• Provides support and troubleshooting during and after project implementation.
• Assists the Managing Director of Deposit Operations with projects and tasks as assigned including but not limited to:
• Reviews Online Banking (OLB) emails as needed.
• E-Statements.
• Bill Pay support.
• New Form Submissions.
• Assists with all ATM matters including but not limited to maintenance and disputes.
• Reviews and process mobile deposits.

Provides backup support to the Deposit Operations Specialists as assigned by management:

• Monitors and addresses all non-post, stop pays, positive pay, and NSF items daily.
• Processes foreign items (collection items).
• Processes daily reports and settlements as delegated by the Deposit Operations Lead.
• Handles the exceptions of positive pay items from X9 files and ACH Alerts.
• Handles the transfer of electronic funds through ACH and Wire transfers.
• Processes International Items.
• Processes chargebacks, ACH items, wires, returns and corrections.
• Verifies that all wires comply with Bank policies and procedures.
• Reports discrepancies immediately to the Deposit Operations Lead and assists in clearing discrepancies.
• Processes daily account maintenance verification in accordance with Bank’s policies and procedures.
• Handles the approval of non-over the counter deposits (i.e. ATM Deposits).

Process Improvement

• Identifies inefficiencies in Deposit Operations and recommends process enhancements to the Managing Director Deposit Operations.
• Works with automation tools and technology platforms to streamline workflows.
• Creates, implements, and maintains departmental document control program.
• Creates, implements, and maintains new account quality assurance program.
• Manages various automation projects designed to improve efficiency.
• Assists with implementation of improved procedures and controls.

System and Data Management

• Assists with configuration and testing of deposit systems (core banking systems, digital banking platforms, etc.)
• Coordinates system changes or migrations and ensures proper testing and validation.
• Maintains accurate documentation of systems and processes.

Compliance and Risk Management

• Support compliance with regulations such as Reg D, Reg CC, BSA/AML, and others.
• Assists with ensuring that operational procedures align with internal policies and audit standards.
• Assists with internal audits and regulatory examinations as needed.
• Maintains the confidentiality of the Bank’s customers.
• Follows and adheres to all Bank policies and procedures including those contained in the Employee Handbook.
• Recognizes red flags, scams, fraud, phishing, etc.
• Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.

Other

• Performs responsibilities during Bank hours by being physically present in the Bank an average of 40 hours each week based on business needs.
• Travels between branches as needed.
• Performs other responsibilities as assigned by management.

Requirements

QUALIFICATIONS:

• Education: High School Diploma or GED.
• Experience: 3-5 years of bank experience inclusive of at least 2 years of Deposit Operations experience.
• Valid driver's license, proof of insurance, qualifying motor vehicle record report, and reliable transportation.
• Knowledge and understanding of the banking industry, practices, and principles.
• Accuracy, efficiency, and thoroughness.
• Excellent customer service skills.
• Accurate calculation of figures, numbers, and amounts typical of those in the banking industry.
• Strong computer skills and working knowledge of Microsoft Office.
• High level of professionalism and integrity.
• Flexible, adaptable, and willing to continuously learn.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communications skills.
• Ability to work both independently and as part of a team.
• Exceptional organizational skills, with the ability to prioritize and execute multiple tasks and projects simultaneously.
• Strong work ethic and attention to detail.