Deposit Operations Specialist

Description

Join Blue Sky Bank's Dedicated Team as a Deposit Operations Specialist!
 

About Blue Sky Bank: For over a century, Blue Sky Bank has stood as a beacon of excellence in the banking industry. Our unwavering commitment to fostering a culture where employees thrive has been pivotal in our continuous growth and success. We believe in creating an environment where hard work, positivity, and professionalism are celebrated.
 

Why Choose Us:

• Empowerment and Growth: Join a team that values your skills and offers opportunities for professional advancement within a supportive and collaborative work culture.
• Community Engagement: Contribute to a bank that actively participates in community initiatives, making a meaningful impact beyond banking.
• Innovation and Excellence: Be part of a forward-thinking organization that encourages new ideas and champions innovation in the banking sector.

SUMMARY

A Deposit Operations Specialist performs a wide variety of duties in the Deposit Operations Department to include various daily tasks related to the day-to-day operations of the Bank as well as handling functions that have a regulatory, monetary, and potential reputational risk impact. These tasks are time sensitive and must be adhered to as per all Bank policies and procedures. 

PRIMARY RESPONSIBILITIES

• Maintains the confidentiality of the Bank’s customers.
• Monitors and addresses all non-post, stop pays, positive pay, and NSF items on a daily basis. 
• Processes foreign items (collection items).
• Processes daily reports and settlements as delegated by the Deposit Operations Manager.
• Handles the exceptions of positive pay items from X9 files and ACH Alerts.
• Handles the transfer of electronic funds through ACH and Wire transfers.
• Processes International Items.
• Processes chargebacks, ACH items, wires, returns and corrections.
• Verifies that all wires are in compliance with Bank policies and procedures.
• Reports discrepancies immediately to the Deposit Operations Manager and assists in clearing discrepancies.
• Processes daily account maintenance verification in accordance with Bank’s policies and procedures.
• Handles the approval of non-over the counter deposits (i.e. ATM Deposits).
• Assists as needed and works closely with the Deposit Operations Fraud and Regulation E Specialist including but not limited to:

- Reviews Online Banking (OLB) emails;

- e-Statements;

- Bill Pay support; 

- New Form Submissions;

- Reviews and assists with fraud check returns in Verafin; 

- Reviews and assists with large items in Image Centre for suspicious activity;

- Assists with all ATM matters including but not limited to maintenance and disputes; and

- Reviews and process mobile deposits.

• Works closely with Treasury Management team.
• Remains current on and adheres to all regulatory requirements and training.
• Works as a member of a team to accomplish the Bank’s Deposit Operations Goals.
• Provides back up to all other Deposit Operations Specialists.
• Follows and adheres to all Bank policies and procedures including those contained in the Employee Handbook.
• Recognizes red flags, scams, fraud, phishing, etc.
• Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
• Performs responsibilities during Bank hours by being physically present in the Bank an average of 40 hours each week based on business needs. 
• Travels between branches as needed.
• Performs other responsibilities as assigned by management.

Requirements

QUALIFICATIONS 

• Education: High School Diploma or GED.
• Experience: 1-3 years of related bank experience. AAP certification preferred. (If not certified, must be willing to begin AAP certification within one year and successfully obtain the certification).
• Valid driver's license, proof of insurance, qualifying motor vehicle record report, and reliable transportation.  
• Knowledge and understanding of the banking industry, practices, and principles.
• Excellent customer service skills.
• Accurate calculation of figures, numbers, and amounts typical of those in the banking industry.
• Strong computer skills and working knowledge of Microsoft Office.
• High level of professionalism and integrity. 
• Flexible, adaptable, and willingness to continuously learn. 
• Strong analytical and problem-solving abilities. 
• Excellent written and verbal communications skills.  
• Ability to work both independently and as part of a team. 
• Exceptional organizational skills, with the ability to prioritize and execute multiple tasks and projects simultaneously. 
• Strong work ethic and attention to detail.