Deposit Operations Specialist, Deposit Processing

At Southern First, we believe banking is about people, and we’re making a difference one client and one banker at a time. Rooted in service and family, our core values make up the foundation of our company and the way we do business. Those values include serving others, cherishing our family culture, competing with a passion for winning, celebrating our victories, and enjoying the journey along the way. Every day, our team proudly carries out our mission of impacting lives in the communities we serve.

Headquartered in beautiful Greenville, SC, Southern First is locally owned and growing Southeastern markets in three states. Our relationship-first approach to banking is backed by our commitment to investing in easy-to-use technology, giving our clients all of the tools they need to easily manage their finances whenever, wherever.

If you are passionate about impacting lives in our community and building long-lasting client relationships, we’d love for you to join our team. Our purpose is to enable dreams, earn trust, and exceed expectations.

POSITION SUMMARY

The principal function of this position is to support the requirements associated with Deposit Processing functions. Additional cross training throughout the department to assist as needed in other areas will occur once the principal function has been mastered. 

ESSENTIAL RESPONSIBILITIES 

• Deposit Processing:
  
  
  
  • Transaction item processing:
    
    
    
    • Returns
    
    
    • Unposted items
    
    
    • Posted exceptions
    
    
    • Special handling items
    
    
    • Perform end of day settlement
    
    
    • Chargebacks
    
    
    • Foreign checks/drafts
    
    
    
    
  
  
  • Mobile Deposits:
  
  
  • Review and Decision electronically deposited items
  
  
  • Quality Control:
    
    
    
    • File Maintenance Reports
    
    
    • Account Document Review
    
    
    • Report review:
      
      
      
      • Reg CC Holds
      
      
      • Dormant Accounts
      
      
      • ATM Settlement Reports
      
      
      • Stop payments Review
      
      
      • Duplicate Check Review
      
      
      • Cashier’s Check Review
      
      
      
      
    
    
    • Adjustments:
      
      
      
      • Rate Adjustments/Promotions
      
      
      • Interest recalculations
      
      
      • IRA and CD corrections
      
      
      • Encoding Errors by other Financial Institutions
      
      
      
      
    
    
    • Miscellaneous:
      
      
      
      • Process Deposit and Loan verifications
      
      
      • Process Levies and Garnishments
      
      
      • Submit Federal and State Withholdings
      
      
      • Assist with Year End Tax Forms
      
      
      • Process periodic IOLTA Remittance
      
      
      
      
    
    
    
    
  
  
  
  

• Dormant Account Processing:
  
  
  
  • Daily dormant account review and letter generation.
  
  
  • Activate dormant accounts with proper authorization.
  
  
  
  


• Currency Orders:
  
  
  
  • Order foreign currency for Retail clients
  
  
  • Fulfill Cash Orders for Retail offices via FED
  
  
  • Order Cash Replenishments for network of ATMs
  
  
  
  


• LockBox Operations:
  
  
  
  • Process Client Remittance and Deposits Timely
  
  
  
  


• Complete other duties as assigned

ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE

• High School diploma or


• 2-4 years of banking or similar


• Strong computer skills: proficient in Excel and knowledgeable in


• Good interpersonal skills which represent the Bank in a positive manner in dealing with clients and other team


• Ability to effectively communicate with the professionalism that is identified with Southern First


• Ability to adjust to change and willingness to be a team


• Maintain regular consistent and professional attendance, punctuality and personal

 WORK CONDITIONS

• This position must be able to sit for long periods of time as the position involves the majority of time spent at a


• This position requires little to no

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.