Deposit Operations Specialist I/II/III/Senior

Under the supervision of the Manager and Supervisor, this position is responsible for the timely and accurate processing of operations in the Deposit Operations Center, including but not limited to: inputting, correcting and reviewing new and updated information.

• Inputs, retrieves, researches and maintains new or updated information/records for the Deposit Operations Center. Identifies and corrects erroneous or incomplete information and records to ensure quality and compliant processing. Makes corrections as needed to ensure conformance with Bank standards.
• Understands and stays abreast of regulatory changes. Works with teammates, supervisor and manager to maintain a current working knowledge of the functions within the department.
• Corresponds effectively when giving and receiving feedback.
• Assists with performing preliminary and final functional/performance testing for new or upgraded systems/applications. Assists with implementing changes or new functions.
• Performs all other miscellaneous responsibilities and duties as assigned.

• High school diploma or GED. 
• Level is dependent on years of experience and size/complexity of prior positions held.  
• Level I:  Minimum one year branch or bank experience preferred.
• Level II: Two years of branch or bank experience preferred or two years of experience in a back office operations work environment.
• Level III: Minimum 3 to 5 years of bank operations and banking experience. Lead or supervisory experience helpful. 
• Senior Level: Bachelor's degree from an accredited institution, or equivalent work experience. Minimum 3 to 5 years of bank operations and banking experience. Minimum 1 year of lead or supervisory experience preferred.
• Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, MS Access and PowerPoint) or similar software. Must have working knowledge of relational database systems.  Knowledge and understanding of back office operations and processes helpful.

• Demonstrated verbal and written communication skills. Must be analytical, detail oriented, organized. Must be able to meet deadlines and handle multiple priorities. Must possess and exercise critical thinking skills. Able to work flexible hours including holidays, weekends and evenings as needed or assigned.

  As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. 

  Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii.  We listen, understand and deliver what our customers need to help them build a better tomorrow. 

  We are an EEO/AA employer, including disability and veterans.  For Bank of Hawaii's full EEO statement, please visit  https://www.boh.com/careers.