Deposit Services Analyst

Maine Savings is searching for a full-time, 40 hours per week, Deposit Services Analyst position for our administrative office in Hampden.  

The Deposit Service Analyst role includes accurately processing ACH transactions, checks and wires and communicates effectively internally and with our members in order to build trusting relationships. In a Deposit Service Analyst role, you can expect to: 

What You'll Do: 

• Provide informed, professional assistance to others in the Credit union ensuring accurate service and support to all members and colleagues.
• IAT credit/debit exception coming from other countries. 
• ACH/Wire/Check General Ledger balancing. 
• Shared branching adjustments. 
• Process mail, address changes, e-forms, and returned mail, ACH and wires on a daily basis. 
• Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
• To carry out assigned responsibilities meets all deadlines, with minimal errors and no errors that result in losses to the credit union, according to established department standards.
• Provide friendly, professional, personal service by passionately demonstrating the MS Service Standards of Courtesy, Appearance, Responsiveness, Empowerment, Empathy and Reliability to members and coworkers.

Knowledge and Skills:

• Experience Three years to five years of similar or related experience. 
• Education A high school education or GED. 
• Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. 
• Other Skills Must be able to operate general office equipment including calculator, copy machine, fax machine, postage meterl, telephone; required lifting and motions tasks. 

Physical Requirements  

Work Environment 

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more!

Maine Savings is a growing modern financial institution offering members a full range of financial services. With over 38,000 members and nearly $800,000,000 in assets, Maine Savings is among Maine’s largest credit unions. With 11 branches, nearly 150 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences. Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.