Deposit Services Specialist I

Description

Responsible for various deposit processing tasks to include: death alerts and reclamations, processing of department transactions through branch capture, daily repurchase account processing, and Block and TMS Entry.  Ensures work quality objectives are met as determined by leadership. Performs research and applicable reporting to resolve issues, ensure compliance and proper completion of transactions. Reviews and processes outgoing and incoming wires through WireXchange. Completes maintenance requests, verification of accounts and completed maintenance for accuracy, appropriate documentation, and completeness. When needed will follow up with appropriate bank personnel to obtain necessary documentation. Completes other duties as assigned. 

Requirements

SKILLS, KNOWLEDGE AND/OR ABILITIES

• Detail-oriented individual
• Excellent interpersonal skills
• Excellent organizational skills
• Self-disciplined with the ability to work independently
• High level of professionalism and customer service experience
• Deep knowledge of Bank’s products, services, and processes
• Knowledge of Bank policies and procedures in regards to deposit operations
• Problem solving skills and ability to troubleshoot technical issues
• Analytical thinker
• Ability to multi-task, prioritize, and remain flexible
• Ability to meet established deadlines
• Ability to maintain confidentiality

EDUCATION, TRAINING AND/OR EXPERIENCE

• High School diploma or GED equivalent required
• Two year banking experience preferred