Deposit Services Specialist III

Responsible for various deposit processing tasks and ensures work quality objectives are met as determined by leadership. Performs research and applicable reporting to resolve issues, ensure compliance and proper completion of transactions. Reviews and processes outgoing and incoming wires through WireXchange. Completes maintenance requests, verification of accounts and completed maintenance for accuracy, appropriate documentation, and completeness. When needed will follow up with appropriate bank personnel to obtain necessary documentation. In addition, this position completes daily reconciliation of general ledger and check reconciliation accounts and serves as primary back up for other team members within all Operations departments. Therefore, knowledge of all operational tasks is needed and time out of the office should not overlap. Completes other duties as assigned.

EDUCATION, TRAINING AND/OR EXPERIENCE

• High School diploma or GED equivalent required.
• Two-year banking experience preferred.

SKILLS, KNOWLEDGE AND/OR ABILITIES

• Detail-oriented individual
• Excellent interpersonal skills
• Excellent organizational skills
• Self-disciplined with the ability to work independently
• High level of professionalism and customer service experience
• Deep knowledge of Bank’s products, services, and processes
• Knowledge of Bank policies and procedures in regards to deposit operations
• Problem solving skills and ability to troubleshoot technical issues
• Analytical thinker
• Ability to multi-task, prioritize, and remain flexible
• Ability to meet established deadlines
• Ability to maintain confidentiality