Deputy Program Manager / Program Operations Analyst (Contingent on Contract Award)

Own the machinery behind a federal program: five recurring report streams, one integrated master schedule, roughly thirty deliverables, and no missed due dates.

This position is contingent upon contract award.

About the role

Innosoft Corporation is building the program operations function for a large digital services contract supporting a federal health agency public-facing websites. The Program Manager owns the outcome commitments. This position owns the machinery that produces the evidence behind them.

This is an execution discipline, not a strategy role. Five recurring report streams, a quality-assurance self-assessment in every monthly and Program Increment report, an integrated master schedule updated weekly across four programs and more than thirty-five agile teams, a deliverable log against roughly thirty distinct deliverables with hard due dates, two first-tier subcontracts to administer, and meeting governance across a five-Program-Increment annual cadence.

Scale and context

• Five recurring report streams: sprint/biweekly within 5 business days of close, monthly, Program Increment, annual and ad hoc.
  
• Approximately 30 distinct deliverables with defined due dates.
  
• Approximately 70 performance standards self-assessed across nine surveillance areas.
  
• One integrated master schedule spanning six tasks, four programs and 35+ agile teams.
  
• Two first-tier subcontracts administered.
  
• Five Program Increments per year on a two-week sprint cadence.
  

Location and schedule

• Hybrid, Baltimore, MD area. On-site as directed.
  
• Full-time, salaried. Reports to the Program Manager.
  
• Travel: local, within the Baltimore/Washington area.
  

What you will do

Reporting production and quality

• Produce the recurring reports to their content standards and cadence, sourcing every figure from live dashboards and systems of record rather than assembling decks by hand.
  
• Compile the performance self-assessment in every monthly and Program Increment report, surfacing a shortfall before the customer detects it, and maintain the evidence trail behind each reported measure.
  
• Maintain version control of every report in Confluence and flag any late report to the government representative with an explanation and revised date before the due date passes, not after.
  
• Maintain the deliverable log and drive the internal deadlines that keep it green, including security, transition and AI governance deliverables falling due in the first 60 days after award.
  

Schedule, risk and dependency management

• Maintain the integrated master schedule across all tasks, programs and cross-team dependencies, updated at least weekly and visible to the customer in real time.
  
• Operate the risk and issue register so every Severity 1 or 2 risk carries a named owner and mitigation within one business day, and no dependency sits more than five business days without an owner and next action.
  
• Track cross-team dependencies from program-wide PI planning through to closure, and prepare the dependency view the Program Manager takes into each planning event.
  
• Maintain the Program Increment roadmap including 30-, 60- and 90-day goals measured from award.
  

Governance, meetings and subcontract administration

• Run meeting governance: agendas distributed at least one day prior, minutes capturing decisions, actions, risks and issues published within two business days, and actions tracked to completion.
  
• Administer two first-tier subcontracts including performance monitoring, invoice reconciliation against reported effort, and flow-down verification for security and supply chain provisions.
  
• Maintain the personnel roster and role list, and track annual training status across the team.
  
• Support the conflict of interest oversight program, including monitoring for circumstances requiring disclosure.
  
• Maintain the joint operating agreement register and track the obligations each places on the program.
  

Financial and continuity support

• Prepare the financial content of the monthly status report, including burn against operations and software/licence lines.
  
• Support the Program Manager in maintaining the continuity of operations plan, its annual exercise and its flow-down to subcontracts.
  
• Act as delegate for the Program Manager in routine customer coordination during absence, within defined limits and without assuming commitment authority.
  

Eligibility

• U.S. person, able to obtain and maintain a federal Public Trust suitability determination and HSPD-12 PIV credential. In-person identity proofing required.
  
• All work performed within the continental United States. No exceptions.
  
• Company-issued, federally hardened equipment required. Personal devices are not permitted.
  

What you need

• 8+ years in federal program support, PMO operations or program control, including at least 3 as a deputy program manager or PMO lead on a contract of comparable scale.
  
• Demonstrated ownership of a recurring federal reporting cadence with hard due dates and defined content standards, including performance self-assessment against a government surveillance plan.
  
• Demonstrated experience building and maintaining an integrated master schedule across multiple concurrent workstreams and external dependencies.
  
• Experience administering subcontracts including performance monitoring, invoice reconciliation and flow-down verification.
  
• Working fluency with agile delivery at scale, sufficient to produce credible reporting from Jira and dashboard data rather than from status narrative.
  
• Evident writing quality. This role drafts material that reaches the government contracting representative under the Program Manager name.
  
• Live within commuting distance of Baltimore, MD and available for regular on-site presence.
  

Minimum education

Bachelor degree in business, management, information systems or a related field, plus 8 years of relevant experience.

Equivalent combinations accepted: Master degree + 6 years, Associate degree + 10 years, High school diploma or GED + 12 years.

Preferred qualifications

• Prior CMS or HHS program operations experience, particularly with federal reporting formats and contracting officer representative expectations.
  
• Experience in a Scaled Agile environment including PI planning support and dependency tracking across teams.
  
• Hands-on Jira and Confluence administration sufficient to build reporting views rather than request them.
  
• Experience supporting a contract transition, including tracking phase-gate evidence against a fixed schedule.
  
• Familiarity with FinOps or software asset reporting.
  

Certifications

PMP or CAPM preferred. SAFe Agilist, Certified ScrumMaster or Professional Scrum Master preferred given the Program Increment cadence. ITIL 4 Foundation preferred.

Compensation

The salary range for this position is $155,000 to $160,000 annually. Actual compensation is determined by experience, qualifications, skills, location and internal equity. This range reflects the anticipated base salary and does not include bonus, benefits or other compensation.

Award contingency

This position is contingent upon contract award. Candidates selected will receive a contingent offer and will begin the federal suitability and credentialing process, which can take several weeks to several months. Employment begins only upon award and successful adjudication.

Equipment and security

This role requires the use of company-issued equipment configured to federal security baselines. Personal devices may not be used to access client systems or data. Employees must complete federal security awareness, privacy and records management training and execute a non-disclosure agreement before performing any work.

Equal Employment Opportunity

Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law.

As a federal contractor, Innosoft Corporation complies with its applicable equal employment opportunity and affirmative action obligations, including Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact [email protected] and we will work with you.

Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.