Deputy Project Manager

Project Planning and Execution: Assist the SPM in planning, executing, and finalizing projects according to scheduled milestones and budget constraints. Plan, initiate, and manage IT programs, guiding technical staff and serving as the liaison between business and technical aspects of the program. Develop program stages, assess business implications for each stage, and monitor progress to ensure deadlines, standards, and cost targets are met. Prepare and disseminate reports on all aspects of responsible programs and projects. Manage program execution to ensure adherence to budget, schedule, and scope. Develop specific goals and plans to prioritize, organize, and accomplish work effectively. Establish short-term, mid-term, and long-term objectives and specify strategies and actions to achieve them. Initiate, review, or approve modifications to project plans within the program area. Perform risk assessments and develop response strategies to mitigate risks. Develop implementation plans, including cost-benefit analyses and return on investment evaluations. Perform day-to-day administrative tasks, such as maintaining information files, processing paperwork, and providing reports. Prepare program status reports by collecting, analyzing, and summarizing information and trends. Coordinate the work and activities of others to accomplish tasks and achieve objectives. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Monitor the performance of project team members, providing and documenting performance feedback. Provide expert advice to management or other groups on technical, systems, or process-related topics. Develop and manage work breakdown structures for IT projects within the program area. o Use relevant information and judgment to evaluate compliance with laws, regulations, policies, and standards. Assess current or future customer needs and priorities through direct communication, surveys, or other methods. Bachelor's degree Minimum 10 years of experience in leading projects or contracts, with the ability to manage projects and provide guidance and direction for specific tasks or sub-tasks. Minimum 3 years of experience with ServiceNow and end-to-end Content Management System Minimum 1 year of experience with Rapid Application Development (RAD) applications, including Customer Relationship Management (CRM) tools. Project Management Professional (PMP) certification Ability to obtain a Public Trust Clearance Secret security clearance