Design and Installation Coordinator

Partner Technology, a well established custom A/V and residential and commercial security solutions provider in the Athens area, is currently seeking an experienced Design and Installation Coordinator.

The Design and Installation Coordinator will be responsible for system design and the oversight and management of all client installation and service calls at Partner Technology. This role requires initiative, excellent organizational skills, and keen problem solving abilities to optimize the efficiency of the Installation Department.

This is an ideal role for someone who is skilled in technical design and installation, and is looking to be an important part of a growing company. The ideal candidate will have Control 4 programming experience as well as 2+ years experience as a Programmer, Senior Lead within audio/video installation, or service.

Essential Duties and Responsibilities:

System Design

• Generate comprehensive system designs for control/automation systems, distributed audio/video, high-performance cinema systems, computer networks, CCTV, and security systems
• Develop complete system design package including specifications, equipment lists and researching custom applications  
• Collaborate with sales staff to design integration systems that meet all client needs
• Work with technical team to deploy a seamless installation and integration

Coordination of Installation and Service

• Create, manage, and process installation Work Orders for technicians and subcontractors
• Create, manage, and process Purchase Orders
• Manage all inventory (project-related inventory and stocked products) in the shop
• Manage technician van inventory to ensure proper stocking of materials
• Product staging of materials for projects/jobs
• Manage and process all incoming and outgoing shipments
• Process all vendor RMAs and vendor warranty returns
• Manage all aspects of vehicle maintenance - service records, scheduling and facilitating timely regular service, regular exterior cleaning, regular interior cleaning   
• Facilitate efficiency for all installation projects by insuring that the installation team has all the materials, parts, consumables, tools and equipment needed to carry out required service
• Assist with installation scheduling, eventually assume primary responsibility for this task 
• Occasionally assist the installation team with installation jobs as needed
• Maintain company tools - organizing, keeping in good working order, repairing and replacing as needed 
• Assist with maintaining product database in SRS software
• Maintain warehouse/ shop area

Experience and Skills:

• Ability to work independently, manage time and tasks 
• Ability to work as a member of a team to cooperatively complete projects
• Strong interpersonal communication skills and customer service orientation
• Detail-oriented an organized
• Energetic, “can-do” attitude
• Flexible and adaptable to a dynamic work environment
• Knowledge of clerical practices and procedures
• Knowledge of basic administrative management practices and procedures is desirable
• Excellent written communication skills-- ability to proofread and edit written materials of all types
• Excellent computer skills and high proficiency with Microsoft Office Suite (specifically with Excel)

Desired Experience:

• Control4 Manufacturer training certification
• Proven track record of designing high-end automation systems for a residential end-user
• Professional knowledge and experience with wired and wireless networking, home automation installation, system troubleshooting, distributed audio and video systems, and new construction and retrofit wire installation 
  
• Experience with Simply Reliable Software
  

Requirements:

• At least 3 years of experience in the installation and/or technical design experience in the audio/video industry 
• Technologically savvy: proficiency in Microsoft Office Suite and experience using software database systems 

This position offers competitive pay based on skill level and experience.