Design Consultant

Description

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

SUMMARY OF POSITION: Responsible for generating sales with new homebuyers and building relationships with builder NHCs within the company’s S.E.T. Philosophy: Service, Excellence and Teamwork.

MAJOR RESPONSIBILITIES AND DUTIES:

• Regular, consistent, and ongoing communication to management on the below job description is essential.
• Immediately advise management team of situations that could negatively affect builder relationships or associates.
• Sell upgrades to new homebuyers
• Non-upgrading homebuyers will also be afforded full appointments
• Demonstrate product and system knowledge commensurate with fulfilling the role
• Schedule appointments for assigned communities
• Generate all paperwork associated with placing orders or updating communities
• Submit all paperwork in a timely manner (within 48 hours, except for “quick closes” which may require more expedient processing)
• Update the builder and NHCs with all relative information pertaining to each homebuyer with whom one interacts
• Establish and maintain an excellent relationship with all assigned builders/NHCs by attending all events, mock training appointments, PKs, and options reviews for assigned communities
• Attend model walks and job walks for assigned communities
• Participate in maintaining the atmosphere of teamwork within the sales department and between all departments of the company
• Attend mandatory Sales Meetings
• Interact professionally with all support functions of the company as others check orders, order samples and materials, and schedule installations
• Help follow through with customer care related issues
• Schedule and assist with tile approvals
• Participate in new designer training and growth via showroom and back-office shadowing and mentoring

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication with all levels of management, fellow associates, builder partners, and homebuyers.
• Work well under pressure / time sensitive deadlines
• Strong Administrative skills are a must
• Organized and serious time manager
• Work proactively and demonstrate a "can-do" teamwork approach
• Organized and punctual, and able to multi-task
• Embrace company philosophy: "Service, Excellence & Teamwork"
• Polished verbal and written communication
• Professional appearance and demeanor
• Fluent in Microsoft Office, PC & Internet use
• Valid CA Driver License and clean driving record
• At least one year of sales experience is required
• Flooring experience is a plus

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for extended periods throughout the day.
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

HOURS

Full time, exempt.

9:00 AM to 6:00 PM Tuesdays, Wednesdays, Thursdays, and Saturdays in the office. Saturdays are required.

Sundays, Mondays, and Fridays off.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.