Designated Manager

Job Title: Designated Manager

Reports to: Senior Designated Manager/Program Director

Department:  Admin

Job Summary:

As a Designated Manager within our 245D company will play a crucial role in overseeing the day-to-day operations, ensuring compliance with 245D regulations, and promoting a positive and inclusive environment. Your responsibilities will include, but not limited to, managing staff, coordinating services, and collaborating with various stakeholders to uphold the highest standards of care and service delivery. With a focus on regulatory adherence, quality assurance, and team leadership, you will contribute to the overall success of our organization in providing exceptional services within the 245D framework. 

Duties and Responsibilities:

• Maintain a current understanding of the licensing requirements sufficient to ensure compliance
• Ensure the duties of the designated coordinator are fulfilled
• Ensure the program implements corrective action, following review of incident reports and emergency reports
• Evaluation of satisfaction of persons served with the service delivery and progress toward accomplishing outcomes and ensuring and protecting each person's rights
• Ensure staff orientation and training is provided
• Ensure staff competency is equivalent to their abilities and expectations
• Ensure corrective action is taken when ordered by the commissioner and that the terms and conditions of the license and any variances are met
• Evaluate the information above to develop, document, and implement ongoing program improvements
• Ensure general corrective actions are completed as necessary
• Attend, assist, and engage in team meetings as needed
• Communicate frequently with guardians, management, and caseworkers
• Train and manage assigned staff members according to individuals’ needs and goals
• Maintain an average of 25% (10 hours) individuals served contact time and 75% (24 hours) administrative time weekly
• Reported suspected or known abuse according to company policy
• Maintain and complete continuing education as required
• Uphold confidentiality and privacy of individuals served and staff members

• Other duties as assigned

Required Skills/Abilities:

• Ability and willingness to fill in the Designated Coordinator role as needed
• Ability to pass a background check with the MN Department of Human Services
• Willingness to travel to and from surrounding areas as needed
• Fluently read, understand, speak, and write the English Language
• Dynamic communication skills, working techniques, and ability to multitask
• General computer skills/knowledge
• A working understanding of the abstract nature of maladaptive behavior
• Monthly trainings as assigned
• Ability to read, understand, and follow specific Protocols, potentially including but not limited to, Seizure Protocol, Functional Behavior Assessment, Behavior Reduction Protocol, etc.

Qualifications:

• At least 18 years of age and possess a High School Diploma, GED, or equivalent
• 4+ years of experience working with individuals of varying needs and diagnoses
• 3+ years of supervisory level experience in a program providing direct support services to persons with disabilities
• Knowledge of federal and state healthcare laws and regulations, including 245D Familiarity
• Clear driving record (No major violations or DUI/DWI convictions in the past 5 years)
• Working cell phone with internet access
• Experience with Positive Supports and Crisis Interventions
• Vehicle, driver’s license, and valid auto insurance per the State of Minnesota

Preferred Qualifications:

• Associate’s degree, or higher, in social work, human services, or similar studies
• Current CPR and First Aid Certification
• Multilingual - fluent, ability to translate if necessary

Supervisory Responsibilities: Yes

FLSA: Non-Exempt